Tenancy Progression Coordinator PRS 7469

This role is being advertised by L&Q Group on behalf of L&Q PRS Co. Limited (trading as Metra Living). This is a separate entity to that of L&Q Housing Trust and any offer of employment will be made by Metra Living and will be subject to their terms and conditions of employment.

If currently employed by L&Q Housing Trust your length of service with L&Q will be recognised by L&Q PRS Co. Limited

Title:Tenancy Progression Coordinator- PRS

Contract Type:10monthFixed Term ContractFull Time35hours a week

Salarystarting from: 32881per annum (London weighted salary)

Grade:06

Reporting Office: London Stratford

Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Closing Date:2ndFebruary2026 at 11:00 pm

Interview Dates:12thFebruary 2026

Please click here for the role profile -Tenancy Progression Coordinator Role

Benefitsinclude: Excellent pension plan (up to 6% double contribution) 28 days Annual Leave rising to 31 days with length of service Bank HolidaysHealth Plan non-contributory life assurance up to 21 hours volunteering paid days lifestyle benefits Employee Assistance Programme andmany more

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier thanstated.

*PreviousApplicants May Not Apply*

Join our Tenancy Progression Teamat Metra Living!

We are seeking a Tenancy Progression Coordinator to oversee the progression ofPRS properties.Theideal candidate willbe responsible forensuring smooth transitions and effective management of these rental schemes.

In this role atMetraLivingwe are looking for someone who is customer focused self-motivated and has a keen interest in the London property market.

If this sounds like you we would love for you to apply!

Your impact in the role:

Reporting to theVoidsManager you will be part of a dedicated team supporting the customer journey for our tenants and willbe responsible for:

Managing customer databases and ensuring they are kept up to date

Taking customers details and qualifying their requirements

Dealing with incoming lettings enquiries via phone and email

Supporting customers through the tenancy referencing process

Ensuring compliance and regulatory requirements related to lettings are adhered to

Contributing to theend to endvoid process supporting the Void maintenance team

Whatyoullbring:

Knowledge of the London UK Lettings marketand PRS

Previoustenancy progression experience with ability to negotiate tenancy agreement terms

First class customer service skills

Exceptional verbal and written communication skills with ability to collaborate and build stakeholder relationships

Strong administrative and organisational skills with keen attention to detail particularlyin relation to compliance

Ability to work in a fast-paced target driven environment witha track recordof meeting deadlines

If yourequireany reasonable adjustments at any stage during this process including application stage please email

About L&Q:

Wereone of the UKs leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for peoples healthhappinessand security. Everyone deserves a quality home that gives them the chance to live a better life.

250000 people call our properties home andwereproud to serve diverse communities across London theSouth EastandNorth Westof England.

At L&Q people are at the heart of ourbusinessand our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporatevalues and behavioural framework which outlines our core expectations and should bedemonstratedat all times and all levels whenrepresentingL&Q.

L&Q strongly believe a diverse and inclusive workforce is important and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences skills and merits and we are recognised externally for our commitment to inclusion.We are a Stonewall Diversity Champion a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge todemonstrateour commitment to end mental health discrimination in the workplace.Clickhereto read more.

At L&Q sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UKs largest housing associations.

Clickhereto find out more about L&Q and why you should join us!

#TJ