Primary Details

Business Improvement Associate Lead

Location: London

Permanent - Hybrid Full-Time

Were on the lookout for a dynamic Business Improvement Associate Lead to join our Reinsurance and Finance Operations Northern Hemisphere team at QBE. This is your chance to make a real impact by supporting our teams driving improvement and innovation and ensuring the seamless operation of our processes.

In this role youll be at the forefront of shaping and improving how we work continuously striving for better ways and technology to support our teams and achieve business goals.

Having the right to work in the UK is a requirement for this may consider sponsorship at its discretion.

Your new role

As a Business Improvement Associate Lead you will lead the end-to-end process improvement of numerous workstreams recommending and implementing suitable applications and processes that enhance the way we work. Youll be the subject matter expert in these applications providing guidance training and support in upskilling our team on their technology journey. You will support complex workflows to ensure business continuity.

Youll work closely with many teams - including the Reinsurance and Finance Operations team Finance Actuarial Underwriting Operations Placements Product Owners and external parties - to ensure operational excellence meet business objectives and maintain a high standard of service.

Key Responsibilities

• Review and evaluate business processes and policies to ensure operational excellence and legislative compliance
• Identify and deliver service improvement activities through process improvement methodologies and innovative thinking
• Act as the delivery lead across multiple projects to ensure high-quality and timely delivery
• Utilize process improvement expertise to gather information document processes and monitor project execution
• Analyse and improve current processes by establishing metrics and recommending opportunities for improvement
• Align project initiatives with business needs to ensure timeliness cost-efficiency and alignment with department goals
• Focus on automation of processes using digital tools to drive efficiency and support a culture of continuous improvement
• Build effective partnerships with stakeholders and understand the impact of business process changes on systems

About you

• Significant working experience in Alteryx Power Platform and coding with strong working knowledge of the (re)insurance sector
• Proven track record of leading process improvement projects that deliver measurable results
• Skilled in managing cross-functional teams and driving collaboration across the business
• Strong analytical mindset with the ability to turn data into actionable insights
• Experienced in business analysis and process optimization
• Adept at managing projects from concept to implementation and facilitating workshops to capture requirements
• Comfortable influencing stakeholders and embedding a culture of continuous improvement

About QBE

At QBE we get to the heart of what matters for our customers. And we do it all with a human touch.

Werean international insurer with more than 13000 people working across 26 countries which meanswerebig enough for your ambitions yet small enough for you to make a real exciting momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact at work and in the world As part of the QBE teamyoullget to spend every day working with people who are passionatetalentedand kind.

Benefits

We offer a range of benefits to help provide holistic support for your work life whatever your circumstances. As a QBE employee you will have access to and benefit from:

• 30 days holiday a yearwith theoptionto buy up to 2additionaldays
• Pension you are automatically enrolled into the QBE pension plan which entitles you to receive employer contributions of 10% of your basic salary
• Private medical insurancewe fund fully comprehensive private medical cover for you and all the family
• Short term remote work abroad-you can request up to 20 days per year to work remotely from certain locations abroad

As well as the benefits above we also offer an extensive choice of other options to suit you!

To learn more about benefits of working with us clickRewarding our people - QBE European Operations

Awards & Recognition

We value our employees experience with us and are proud to have been recognised for the following awards:

• Insurance Post British Insurance Awards 2025:Winner: Commercial Lines Insurer of the Year Winner: Reinsurer of the Year - QBE Re Winner: ESG Diversity Equity and Inclusion Initiative of the Year Winner: Insurance Personality of the Year - Chris Wallace Executive Director UK insurance
• AXCO Global Insurance Awards 2024 Winner:Network Management of the Year
• Insurance Business UK 5-Star Cyber Awards 2024:QBE rated as a 5-Star Cyber Insurer
• Insurance Post British Insurance Awards 2023:QBE rated as a 5-Star Employee

To learn more about our achievements clickhere.

Apply now andletsmake it happen!

Ifyourelooking for a career that combines yourexpertiseand your empathy click Apply today.

Your career. At the heart of it.

Skills:

How to Apply:

To submit your application click Apply and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.