Patient Account Representative Supervisor, Patient Financial Services

Job Description

UW Medicines Patient Financial Services has an outstanding opportunity for a Patient Account Representative Supervisor.

WORK SCHEDULE

• 40 hours per week
• Day shift

PRIMARY JOB RESPONSIBILITIES

• Supervision of 10 staff in insurance billing and follow up
• Review and approve patient accounting transactions; coordinate and monitor unit daily workflow establish departmental procedures to assist with daily workflow
• Identify trends and put preventative measures in place to prevent loss in revenue
• Monitor and deliver staff productivity provide performance feedback and annual performance evaluations conduct corrective action as needed
• Assist staff to analyze difficult delinquent accounts and financial information to determine appropriate follow-up action
• Assist staff in developing plans for resolving backlogs; provide continued training and education to staff as needed
• Compose and prepare correspondence and spreadsheets utilizing Microsoft Word and Excel programs
• Act as liaison between departments and outside agencies

REQUIREMENTS

• High School graduation or equivalent and two years of college-level courses AND three years of experience in patient accounting customer service or a related office environment.
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements such as a license certification and/or registration.

ABOUT UW MEDICINE WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washingtons only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicines mission is to improve the health of the publicby advancing medical knowledge providing outstanding primary and specialty care to the people of the region and preparing tomorrows physicians scientists and other health professionals.

All across UW Medicine our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful welcoming environment where every patient family student and colleague is valued and honored. Nearly 29000 healthcare professionals researchers and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center UW Medical Center - Montlake UW Medical Center - Northwest Valley Medical Center UW Medicine Primary Care UW Physicians UW School of Medicine and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community.

Compensation Benefits and Position Details

Pay Range Minimum:

Pay Range Maximum:

Other Compensation:

Benefits:

Temporary or Regular

FTE (Full-Time Equivalent):

Union/Bargaining Unit:

About the UW

Working at the University of Washington provides a unique opportunity to change lives on our campuses in our state and around the world.

UW employees bring their boundless energy creative problem-solving skills and dedication to building stronger minds and a healthier return they enjoy outstanding benefits opportunities for professional growth and the chance to work in an environment known for its diversity intellectual excitement artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive respectful and welcoming community for all. As an equal opportunity employer the University considers applicants for employment without regard to race color creed religion national origin citizenship sex pregnancy age marital status sexual orientation gender identity or expression genetic information disability or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process contact the Disability Services Office at or .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.