Surgical Case Dispatcher
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Job Location:
Langhorne, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Work Flexibility: Onsite
Travel Percentage: 10%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race ethnicity color religion sex gender identity sexual orientation national origin disability or protected veteran status. Stryker is an EO employer M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.
What you will do -
- Organizes and schedules all necessary resourcesrequiredtoaccomplishactivities.
- Training of all employeestoproper Stryker procedures
- Schedule and lead meetings with team members toupdate onnew policies/procedures schedules and incidents.
- Prepare reports asrequired.
- Responsible for teams vendor credentialing
- Develop relationships with 3rd party courier companies to ensure accountability related to best pricing strategies courier budgets and courier routes.
- Prepare vehicle maintenance reports and ensure scheduled maintenance of all vehicles.
- Maintain and update customer delivery instructions and location drop offs.
- Develop and execute strategies to maximize driver capacity considering variables like peak times fluctuations in demand and operational priorities. Collaborate seamlessly with both Inbound and Outbound teams offering essential support and capacity as needed to ensureoptimalefficiency.
- Coordinate thetimelyreturn of allinventoryto its correct location
- Ensure all cases are delivered on time complete and to the correct facility.
- Communication with sales partners toestablishrelationships with both teams.
- Route efficiency planning communicate with all surgical case coordinators to efficiently manage multiple routes while simultaneously reducing overall mileage overtime and costs.
- Coordinate Expired replacementpickupsanddrop offsas requested by warehouse teams.
- Meet established metrics for operations (i.e. turns service levels).
- Manage best practice implementation to meet/exceed business goals and standards.
What you need
Required -
- 5 years of work experience
- High School Diploma or GED equivalent
- Valid Drivers license withgood drivingrecord
- Ability to work flexible hours as needed to support the business needs including weekend(s) and evening(s) as needed
- Must have the ability to lift push pull and carry up to 50 lbs.
Preferred -
- Bachelors degree
- Demonstrated computer skills ( SAP GEOtab Wheels)
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongsid ... View more
