Alide Hire Services is a family-feel business thats been going strong for over 40 years. They supply powered access tools plant and welfare equipment across the South West from their three depots in Bristol Bath and Keynsham. The current Credit Controller has been promoted internally (which tells you something about how they develop their people) and they need someone to step into this important role.
This isnt just about chasing invoices. Youll own the full credit control function build relationships with trade customers and play a real part in keeping the cash flowing for a business that genuinely cares about its team.
Youll manage a portfolio of customer accounts from first invoice to final payment. That means:
Chasing outstanding payments by phone and email (yes youll be on the phone a lot - if thats not your thing this isnt the role)
Processing payments - BACS card cheques
Sorting out invoice queries and disputes quickly so they dont become bigger problems
Assessing credit applications and recommending limits
Working with the depot teams and sales when accounts need to go on hold
Making sure training courses get paid for before they happen (not after)
Keeping proper records so nothing falls through the cracks
Youve done credit control before - ideally in hire construction or trade. You know how to have those firm-but-fair conversations without burning bridges. Youre the kind of person who:
Actually enjoys picking up the phone (not everyone does and thats fine - but this role isnt for them)
Stays calm when a customer gets difficult
Spots problems before they become disasters
Keeps on top of your workload without someone chasing you
Knows your way around Excel and isnt afraid of a CRM system
A company thats been around for 40 years and isnt going anywhere
A team that actually works together (their Everyone value isnt just a poster on the wall)
The person before you got promoted - they develop their people
Based in Keynsham - easy access from Bath Bristol and surrounding areas
Award-winning business with a genuine reputation for quality
Alide has built its reputation on doing things properly.
Where Quality and Service Count isnt just a tagline - its how they operate.
Theyre independent (not part of a faceless chain) theyve got loyal customers whove been with them for years and they look after their staff.
Their values spell out ALIDE: Action Loyalty Integrity Dedicated Everyone.
Send your CV to Helen at HFBAC.
Even if your CV isnt perfect if youve got the right experience and attitude get in touch.
Wed rather talk to the right person with a messy CV than miss someone great.
Helen Sanders HFBAC
Chemistry First - because who you work with matters as much as what you do.