Basketball Customer Solutions Manager with Data Analysis Focus US
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
HOW TO APPLY
Please send your CV and a short covering letter/email to with the subject Customer Solutions Manager US
ROLE
SkillCorner is seeking a Customer Solutions Manager with a focus on data analysis to develop working relationships and experiences for our customer base through proactive data analysis research and product support. Operating with a regional level of responsibility youll be directly responsible for post-sales guidance and support while working closely with business development leads to maintain existing and upsell new products and services.
LOCATION
Remote; while were flexible on the exact location and encourage remote working we require the candidate to be located in the US.
RESPONSIBILITIES
Creation of tailored client facing research and analysis
Online and in-person presentation of products tools education material and analysis
Daily communication with business development (strategy analysis & problem solving)
Department cross over communication (Analysis Product Marketing Business Dev)
New and/or existing customer product onboarding
Product education and training
è Data integration within customer workflows using data analytics tools templates dashboards
Proactive & reactive support
Collect organize and deliver customer feedback internally/externally
Assisting in the creation and development of training and educational materials
Required Experience:
Manager
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
