F&B Associate
Share
Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
EOE/AA/Disabled/Veterans
A Wine Waiter/ess is responsible for serving wines and having a thorough and current knowledge of wines to deliver an excellent Guest and Member experience while helping to achieve departmental targets.
What will I be doing
As a Wine Waiter/ess you are responsible for serving wines and having a thorough and current knowledge of wines to deliver an excellent Guest and Member experience. A Wine Waiter/ess will also be required to recommend wines and achieve department targets. Specifically you will be responsible for performing the following tasks to the highest standards:
- Provide professional and current knowledge of wines to guests
- Recommend wines to accompany relevant dishes to patrons
- Describe and up-sell wines to provide excellent customer experience
- Project a professional manner with an emphasis on hospitality and guest service
- Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
- Ensure accurate billing
- Strive to achieve departmental targets
- Comply with hotel security fire regulations and all health and safety legislation
- Attend training provided by the hotel
What are we looking for
As a Wine Waiter/ess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Previous experience in a customer service role in the hotel/leisure/retail sector
- Good grooming standards
- Excellent communication skills
- Passion and commitment to delivering exceptional levels of guest service
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Experience as Wine waiter/ess/Wine Waiter/ess
- Good interpersonal skills
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Required Experience:
IC
Key Skills
- Bidding
- Arabic Speaking
- Fund Management
- ERP
- Airlines
- Corrosion
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
