Were looking for an experienced and forward-thinking Team Manager Motor Assessment to lead our motor assessing function across field desk-based fast-track and automated assessments. This is a pivotal leadership role where youll shape how assessments are deliveredbalancing cost quality innovation and exceptional customer experience.

If youre passionate about people leadership operational excellence and leveraging automation to create smarter faster outcomes this role offers the opportunity to make a real impact.

About the Role

You will be responsible for the performance capability and engagement of a specialist team of motor assessors and support consultants. Youll drive continuous improvement embed automation and ensure assessments meet safety quality and compliance standardswhile keeping the customer at the heart of every decision.

Youll work closely with internal leaders offshore partners suppliers and repairer networks to deliver efficient cost-effective and high-quality repair outcomes.

About you

Youre an experienced people leader with strong operational and commercial acumen comfortable leading specialist teams through change. You thrive in complex environments and enjoy working with technology suppliers and stakeholders to improve outcomes.

What you will bring:

• 5 years operational management experience leading specialist teams
• Strong people leadership coaching and development capability
• Proven experience driving continuous improvement and ideally implementing automation initiatives
• Experience working closely with supplier partners and repairer networks
• Excellent negotiation decision-making and problem-solving skills
• Strong understanding of customer-centric service delivery

Experience in insurance or financial services (ideally general insurance) and exposure to the NZ or global insurance market will be highly regarded.

What we offer:

• Competitive salary and discretionary annual bonus
• Flexible leave of up to 4 days per year in addition to annual leave
• Free life salary continuance and trauma insurance cover
• Discounts on Vero and Southern Cross medical insurance
• $250 annually towards wellness activities
• Ongoing learning and development opportunities
• Positive inclusive team environment where we welcome individuality and celebrate diversity
• Flexible work arrangements embracing a healthy work/life balance

About Suncorp New Zealand:

Were proud to be a part of the Suncorp Group family alongside some of Australia and New Zealands most trusted names in insurance working together to bring about faster simpler and better outcomes for our customers and corporate partners. Our commitment to strong supportive partnerships extends to our people as well and the opportunities and support we provide to help you thrive in your career with us. And with a shared customer-obsession and the digital capabilities to make a genuine difference youll see the meaningful impact you can make for our customers and communities while watching your own career shine too.

At Suncorp we believe we are our best when our workforce is as diverse talented and passionate as the communities in which we live and operate and where our people feel included valued and connected. We are passionate about inspiring our people by creating a diverse accessible and inclusive culture offering flexible work career development and internal mobility and building connected relationships amongst our team members and with our customers.

If you require more information or any support and adjustments to participate equitably in our recruitment process or in the workplace we encourage you to contact for a confidential conversation.

If this role sounds like the perfect fit for you apply online today!

Advertised: 29 Jan 2026 New Zealand Daylight Time
Applications close: 28 Feb 2026 New Zealand Daylight Time