Primary Details

Time Type: Full time

Worker Type: Employee

Responsible for delivering prompt and accurate claims service to policyholders and agents by completing field inspections communicating with involved parties performing investigations determining appropriate adjustments and administering insurance policies to ensure compliance with state and federal regulations.

Primary Responsibilities Complete field inspections reviews and adjustments by reading maps and aerial photos measuring fields and storage bins and appropriately administering company crop insurance policiesEnsure compliant and cost effective application of crop policies by leveraging knowledge of insurance statutes and regulations and complying with state and federal regulatory requirementsBuild and maintain relationships with customers by providing timely and accurate policy service answering questions and communicating adjustment determinationsAccurately document process and transmit loss information in order to determine potential damagesParticipating in quality control tasks audits risk assessments and field reviewsContribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value can do people accountability diversity and inclusion flexibility continuous improvement collaboration creativity and fun Required Education Associates Degree or equivalent combination of education and work experience Required Experience 3 years relevant experience Required Licenses/Certifications Crop Adjuster Proficiency Program (CAPP); must possess a valid Drivers License Preferred Competencies/Skills Clearly and confidently convey information to a wide audienceBuild and maintain professional networksEffective verbal and written communication skillsWork effectively under pressure; able to comply with tight deadlinesCollaborate with internal staff and external customersUse relevant information and individual judgment to comply with organizational and legal regulationsMake decisions and act in uncertain and ambiguous situationsSatisfactory driving recordAbility to self-start and self-motivateEstablish and maintain effective trusting and respectful relationships with othersComplete tasks attentively and thoroughlyHigh attention to detailWork independently with little to no supervisionCommunicate outside the organization and share information as a positive aid to achieve best practices and objectives Preferred Education Bachelors Degree or equivalent combination of education and work experience Preferred Experience Experience working in agricultural and farmingmulti-peril crop insurance and/or crop hail claims experiencegeneral claims adjusting experience Preferred Knowledge Strong working knowledge of crop insurance regulations policies procedures and best practicesWorking knowledge of Microsoft Office Suite QBE Cultural DNA Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) because we know its not just what we do that matters its how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:We are customer-focusedWe are technical expertsWe are inclusiveWe are fast-pacedWe are courageousWe are accountableWe are a teamAll employees are expected to adhere to QBEs Code of Ethics and Conduct and apply sound risk management practices US Only - Travel Frequency Frequent (approximately 10 trips annually) US Only - Physical Demands Field agents: Work is generally performed in both an office environment and remote external environments that may present exposure to adverse environmental conditions dependent on customer location. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone headset and computer. Must be able to walk on uneven ground climb bend stoop use a step crawl and/or kneel. Incumbent may be exposed to environments that present hazardous weather chemicals and/or animals. Incumbent must be able to lift up to 25 lbs. US Only - Disclaimer To successfully perform this job the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. Job Type Individual Contributor Global Disclaimer The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employees normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company to each other and to our customers suppliers communities and governments. It provides clear guidance to help us to make good judgement calls.

Skills:

Adaptability Communication Conflict Management Critical Thinking Customer Service Detail-Oriented Document Management Financial Advising Insurance Claims Processing Intentional collaboration Managing performance Regulatory Compliance Research Analysis Risk Management Standards Compliance

How to Apply:

To submit your application click Apply and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.