Chief Operating Officer (COO) & Deputy Trust Officer, Bridge
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Job Location:
San Francisco, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
The COO & Deputy Trust Officer will oversee the banks daily operational performance ensure safe and sound delivery of stablecoin issuance custody reserve and settlement workflows and help fulfill fiduciary obligations under OCC expectations (12 CFR Part 9).
Key Responsibilities
1. Bank Operations Leadership
- Lead all day-to-day operational functions for the trust bank including issuance operations custody operations reserve operations reconciliation and customer settlement flows.
- Design and maintain operational playbooks business continuity procedures and control frameworks aligned with OCC safety and soundness expectations.
- Oversee operational readiness for product changes new asset types new partners and new currencies.
- Work closely with engineering to ensure operational workflows are ready to go.
2. Deputy Trust Officer Responsibilities (12 CFR Part 9)
- Support the Trust Officer in fulfilling fiduciary responsibilities for all custody and safekeeping activities.
- Oversee fiduciary recordkeeping including account setup segregation ledger accuracy and periodic reviews.
- Ensure trust operations meet OCC fiduciary standards including 9.6 annual reviews fiduciary audits internal controls and documentation.
- Act as acting Trust Officer when designated by the President/Board.
3. Operational Controls & Regulatory Compliance
- Implement and maintain OCC-aligned internal control systems across operations custody reconciliation and settlement.
- Ensure compliance with GENIUS Act requirements related to issuance redemption and lawful-order execution.
- Partner with Compliance and CRO on operational risk testing issue remediation and supervisory responses.
- Maintain audit-ready documentation operational logs and evidence repositories for OCC examinations.
4. Cross-Functional Execution & Program Management
- Coordinate execution across engineering legal product compliance finance and treasury teams.
- Lead operational readiness reviews for new features new jurisdictions and new integrations with custodians and banking partners.
- Drive cross-functional alignment on SLAs exception handling operational uptime and incident root-cause analyses.
5. Third-Party & Vendor Oversight
- Oversee relationships with banking partners reserve custodians and critical vendors.
- Ensure all partners meet OCC third-party risk expectations.
- Maintain vendor performance dashboards SLAs due diligence packages and ongoing monitoring.
6. Operational Resilience & Incident Response
- Own the banks operational continuity incident management and crisis playbooks.
- Lead triage and resolution of operational incidents coordinating across engineering custody and compliance.
- Oversee post-incident assessments and ensure timely remediation.
7. Board and Executive Reporting
- Provide regular updates to the Board and Risk Committee on operational performance control testing results and emerging operational risks.
- Present metrics and KPIs related to mint/burn SLAs reconciliation integrity reserve operations custodian performance and operational incidents.
Qualifications
- 10 years of experience in bank operations trust operations custody operations or payments operations in a regulated financial institution.
- Proven experience managing high-volume control-heavy operational environments.
- Deep familiarity with OCC regulatory standards fiduciary banking requirements (12 CFR Part 9) and digital asset custody expectations.
- Experience with blockchain-based transaction flows mint/burn operations or digital asset custody preferred.
- Exceptional operational discipline and documentation skills.
- Strong collaboration and communication abilities including experience working with auditors and federal regulators.
Required Experience:
Chief
Key Skills
- Business
- Criminal Justice
- Security Management
- Compliance
- Clearance
- General Managements
- Security Requirements
- Security Systems
- General studies
- Access Control
- Security Procedures
- Information Security
- Risk Assessments
- Security Issues
- Physical Security
About Company
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