Union Sr Audio Visual Tech Waldorf Astoria New York

Qualifications

• Proficiency in 2 of the following disciplines: AudioVideo Lighting and LED. This will be identified through successfully passing the written exam and then evaluation in practical application.
• Demonstrate exceptional customer service skills.
• Flexibility in schedule
• Bachelors Degree is preferred.
• 10 years of event technology experience with specialty in Audio Lighting Projection or Video is required.
• 4-5 years of customer service or hospitality experience is preferred.
• Ability to interact professionally and effectively with a diverse work force customer base and senior level management.
• Strong customer client and coworker interface experience and abilities.
• Self-starter/works independently.

Technical Qualifications

Perform all digital audio console applications including but not limited to:

• Workbench programming and monitoring
• Live scan and Axient frequency
• Antenna Distribution System setup
• Wireless microphone frequency setup
• FCC frequency regulatory expertise

• Ability to mix large productions to include digital audio consoles

• IP based audio source and destination programming and maintenance
• Sound shapingfrequency identification and isolation
• Multi-page fader programming
• Minimum 64 input programming
• Band ensemble configuration
• Multiple destination sub-mix and mix minus digital audio routing
• Frequency monitoring

• Line Array Calculation Setup and Maintenance

• Audio shaping
• Beem steerable Line Array setup and maintenance
• Audio delay calculation and implementation

• Wired and wireless intercom programming

• Network signal setup monitoring and maintenance
• Multi-channel intercom programming
• On-site and remote intercom integration

• Recording

• Level and audio feed management
• Recording standards expertise
• Multi-format audio codec expertise
• Audio processing and editing expertise

• Streaming

• RTMP encoding expertise
• Multi-destination audio mixing

Perform all projection and video capabilities including but not limited to:

• Projection

• 4k image map
• 4k image blend
• Converging projection
• 40k projector programming configuration
• 8k Display Management

• Programming

• IP Mapping and networking capable
• 16/6 Matrix switching
• LivePremier and Alta 4k program certified
• 8/4 Split Layer management
• Content Color grading/matching
• IP output formatting
• Color space management

• Recording

• Program/ISO recording capable
• Video Record standard expert
• Multi-layered record formatting
• Post video editing through software

• Streaming

• HLS IPTV OTT programming and management
• Multi-stream key over RTMP programming.

• Camera

• Color Variation production shading
• Tally/Genlock live camera utilization
• PTZ camera operation
• Shot composition
• Vectorscope/wave monitor expert

Proficient in performing all lighting console capabilities including but not limited to:

• Syntax based programming

• 100 lighting unit programming

• DMX over ethernet

• muti-universe programming (16)

• parameter management

• color temperature control

• FX programming

• intelligent lighting fixture preparation

• multi-cue programming (100 cues)

• dimmer patching

• fixture profile management

• timecode syncing

• media server control

• light metering

Proficient in performing all LED Wall and Media Server Capabilities including but not limited to:

• Processor Programming

• non-standard display configuration

• LED Wall Ground Support Ballast requirements

• video content transcoding

• Mapping/Masking

• timeline-based editing

• remote control surface

• fx programming

• redundancy programming

• timecode syncing

• 8k Display Management

• computer graphics card configuration

General AV Tech work as needed.

Equipment Operation

• Ensures a flawlessly executed event through accurate and timely setup operation and breakdown of all audiovisual equipment including what is listed in the technical qualifications section.
• Troubleshoots technical issues and resolve problems quickly as they arise.
• Complies with all Company security and safety measures.
• Ensures equipment is secure from theft and/or damage when in use.
• Performs advance work (pre/during/post event) with operations and sales leadership.

Customer Service

• Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
• Maintains a positive relationship with all clients through effective communication.
• Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction.
• Understands and fosters the hotel/client relationship.

Equipment Maintenance

• Assists team with proper security storage inventory transportation and maintenance of equipment.

Education/Experience

• Bachelors Degree is preferred.
• 10 years of event technology experience with specialty in Audio Lighting Projection or Video is required.
• 4-5 years of customer service or hospitality experience is preferred.
• Ability to interact professionally and effectively with a diverse work force customer base and senior level management.
• Strong customer client and coworker interface experience and abilities.
• Self-starter/works independently.
• Must be able to lift 50 lbs.

Competencies

Deliver World Class Service

• Hospitality
• Ownership

Do The Right Thing

• Demonstrates Self-Awareness

Drive Results

See The Big Picture

• Decision Quality
• Manages Complexity

Value People

• Collaborates

Physical Requirements
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of: Continuously Frequently Occasionally and Never.

• Physical Requirements
  • Sitting: 2-3 Hours
  • Standing: 4-5 Hours
  • Walking: 4-5 Hours
  • Stooping: 2-3 Hours
  • Crawling: 2-3 Hours
  • Kneeling: 2-3 Hours
  • Bending: 2-3 Hours
  • Reaching (above your head): 2-3 Hours
  • Climbing: 0-1 Hours
  • Grasping: 4-5 Hours
• Lifting Requirements
  • Lifting 0 - 15 lbs: Continuously
  • Lifting 16 50 lbs: Frequently
  • Lifting 51 - 100 lbs: Occasionally
  • Lifting Over 100 lbs: Occasionally
• Carrying Requirements
  • Carrying 0 - 15 lbs: Continuously
  • Carrying 16 50 lbs: Frequently
  • Carrying 51 - 100 lbs: Occasionally
• Auditory/Visual Requirements
  • Close Vision: Continuously
  • Distance Vision: Continuously
  • Color Vision: Frequently
  • Peripheral Vision: Occasionally
  • Depth Perception: Frequently
  • Hearing: Continuously
• Pushing/Pulling Requirements
  • Pushing/Pulling 0 - 15 lbs: Continuously
  • Pushing/Pulling 16 50 lbs: Frequently
  • Pushing/Pulling 51 - 100 lbs: Frequently
  • Pushing/Pulling Over 100 lbs: Occasionally

Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt sand and/or working conditions will vary between moderately quiet to noisy members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and times will include irregular hours including days evenings weekends and members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities duties skills efforts requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Required Experience:

Senior IC