Transportation Supervisor-PD

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• Supervise and support a team of Sr. Claims Adjusters handling complex commercial auto and bodily injury claims.
• Monitor caseload distribution ensuring adjusters maintain productivity and quality standards (100120 claims per adjuster including litigated files).
• Provide technical guidance on claim investigations evaluations negotiations and settlements.
• Ensure compliance with state and federal regulations across multiple jurisdictions.
• Conduct regular audits of claim files to ensure accuracy completeness and adherence to best practices.
• Collaborate with legal compliance and administrative teams to resolve escalated or complex claims.
• Lead team meetings training sessions and performance reviews.
• Mentor and develop adjusters fostering a culture of continuous improvement and professional growth.
• Coordinate onboarding and training including mandatory onsite training at Oak Ridge HQ.
• Report on team performance trends and operational challenges to senior leadership collaborate with internal and external stakeholders to drive successful claim outcomes.

Additional Responsibilities:

• Other duties may be assigned

Qualifications

• High school Diploma or equivalent is required
• 7 years in Heavy Commercial Auto/ Bodily Injury claims handling or a similar role.
• Strong knowledge of APD and Cargo claims processes litigation experience preferred not required. A mix of both carrier and TPA experience is acceptable however carrier experience is highly preferred.
• Must hold an active adjuster license multi-jurisdictional a plus. Licenses in Florida (FL) and /or Texas are required. California (CA) is ideal and may replace the need for FL/TX licenses.
• Proven ability to lead and develop high-performing teams.
• Proficiency in claims management systems and Microsoft Office Suites.
• Ability to manage remote teams and foster engagement in a virtual environment.
• Strong understanding of commercial auto/trucking insurance principles.
• Strong organization skills attention to detail and the ability to multi-task and prioritize work are required.
• Analytical thinking skills are needed to properly evaluate complex claims
• A strong attention to detail is necessary as claims adjusters must carefully review documents and policies
• Good verbal and written communication skills as well as interpersonal skills are required experience with negotiations knowledge of the litigation process is preferred but not required.
• Typing speed of 65 WPM
• Basic computer skills or the ability to quickly learn new software are required
• A strong work ethic and time management skills is needed to efficiently handle a caseload ranging from minor to complex claims
• Ability to establish and maintain good rapport with clients and claimants is needed.
• Ability to calculate figures is required

Physical Demand

While performing the duties of this job the employee is regularly required to sit; stand; use hands to finger handle or feel; and talk or hear. The employee is occasionally required to walk; reach with hands and arms; and stoop kneel crouch or crawl. Specific vision abilities required by this job include close vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Candidates should be comfortable with an on-site presence to support collaboration team leadership and cross-functional partnership.

Why Join Us:

At Acrisure were building more than a business were building a community where people can grow thrive and make an impact. Our benefits are designed to support every dimension of your life from your health and finances to your family and future.

Making a lasting impact on the communities it serves Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Childrens Hospital in Grand Rapids Michigan UPMC Childrens Hospital in Pittsburgh Pennsylvania and Blythedale Childrens Hospital in Valhalla New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks including:

• Physical Wellness: Comprehensive medical insurance dental insurance and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race color religion sex national origin disability or protected veteran status. Applicants may request reasonable accommodation by contacting .

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome your new opportunity awaits you.