Summary/Objective
Reporting to the Director of Security responsibilities and essential job functions include but are not limited to the following:
Responsibilities
Consistently offer professional friendly and engaging service
Responsible to handle the security staff.
Ensure the overall safety and security of the hotel guests Colleagues and hotel premises
Act as a member of the Emergency Response Team responding in cases of fire accident safety concerns and calls for medical assistance
Work with other hotel department leaders to ensure effective incident management
Educate and guide Security Officers and other Hotel colleagues towards effective crisis mitigation methods and outcomes
Be the responsible crisis management person in absence of the Director or Assistant Director of Security
Ensure that any violations to law or hotel policy is investigated and reported
Respond to all emergency situations and provide First Aid and C.P.R. as required
Correct and report any fire hazards or health and safety hazards
Report and investigate occurrences of accidents complaints criminal activity and crisis situations
Maintain effective management of the Security department and its policies throughout their duties
Conduct regular floor patrols cash counts and crowd control
Conduct departmental key control audits and maintain key control records
Maintain computer records of all actions in a Daily Activity Report
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies procedures and service standards
Follow all safety policies
Other duties as assigned
Qualifications :
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Computer literate in Microsoft Window applications required
Ambiance and Tracktik knowledge preferred
University/College degree in a related discipline preferred
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs remaining calm and courteous at all times
Additional Information :
Physical Demands
This position requires:
Frequent standing and walking throughout shift
Occasional lifting and carrying up to 50 lbs. or more
Occasional kneeling pushing pulling lifting
Occasional ascending or descending ladders stairs and ramps
Ability to work rotating shifts and call back hours when required
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more