Medical Information Specialist I Nurse
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Job Location:
Morrisville, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Rotational M-F daysEnvironmental Conditions
OfficeJob Description
Join Us as a Medical Information Specialist I - Nurse Make an Impact at the Forefront of InnovationWe have successfully supported the top 50 pharmaceutical companies and more than 750 biotechs spanning 2700 clinical trials across 100 countries in the last 5 years.
As a Medical Information Specialist I - Nurse you will provide technical and medical information and/or perform intake of adverse events/product complaints with quality customer service. You will analyze and research inquiries and document interactions according to organizational client and regulatory guidelines. The information you provide will be given to a level in parallel with your expertise experience and training.
What Youll Do:
Responds accurately and professionally to technical and medical information inquiries received via phone email internet or mail in reference to pharmaceutical or device products. Processes fulfillments and provides clinical trial information or after-hours on call support.
Analyzes callers questions to formulate an accurate and concise response using client-approved resources and records inquiries and interactions in the appropriate databases following organizational client and regulatory guidelines.
Identifies records and triages adverse events and product complaints according to organizational client and regulatory guidelines and provides additional support (including follow up) as needed.
Maintains thorough knowledge of project and corporate policies and procedures including client products SOPs protocols GCPs and applicable regulatory requirements.
Works closely with internal and external client contacts (up to and including members of client management) to resolve complex inquiries. As needed researches medical literature and drafts responses for such inquiries.
Education and Experience Requirements:
Bachelors degree in Nursing or equivalent and relevant formal academic / vocational qualification
Active North Carolina RN license required or Nurse Licensure Compact (NLC) equivalency
Previous experience that provides the knowledge skills and abilities to perform the job (comparable to 0 to 2 years).
In some cases an equivalency consisting of a combination of appropriate education training and/or directly related experience will be considered sufficient for an individual to meet the requirements of the role
Knowledge Skills and Abilities:
Excellent verbal and written communication skills
Excellent language skills (comprehension speaking reading and writing); Fluency skills in a second language may be required
Proficient computer and keyboarding skills
Good interpersonal skills
Ability to work independently as well as part of a team.
Ability to interpret client provided complex medical and technical information
Organizational and time management skills
Ability to maintain a positive and professional demeanor in challenging circumstances
Working Conditions and Environment:
Work is performed in an office environment with exposure to electrical office equipment
Constant interaction with clients/associates required
Constant attention to detail-visual mental
Constant multi-tasking
Daily exposure to high pressure intense concentration needed
Rotating shifts may be required
Occassional driving to site locations with occassional travel
Long varied work hours required occasssionally
Required Experience:
IC
Key Skills
- Information Management
- HIPAA
- FIPS
- Records Management
- Windows
- System Security
- NIST Standards
- IT Support
- DIACAP
- Medical Records
- FISMA
- RMF
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
