VP Ancillary Services

*Not working with outside recruitment agencies at this time*

The Vice President of Ancillary Services reporting to COO/CNO and provides strategic and operational leadership for all ancillary departments to ensure high-quality efficient patient-centered care. This role partners with executive leadership to align ancillary operations with organizational goals for quality safety patient experience and financial performance.

Plans organizes and directs the operations of Ancillary services including but not limited to departments of diagnostic imaging laboratory rehabilitation respiratory services and cardiology for both PIH Health Hospital and PIH Health Physicians. Ensures the effective use of all resources (human material and financial) to create a patients first environment in all areas. A clear vision for the departments working in concert with the strategic goals of the health system is necessary. Demonstrates a constant emphasis on superior performance and value added strategies. Is highly self-directed and has the ability to drive staff ownership and accountability. This is a senior management position.

PIH Health is a nonprofit regional healthcare network that serves approximately 3 million residents in the Los Angeles County Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital PIH Health Good Samaritan Hospital PIH Health Whittier Hospital 37 outpatient medical office buildings a multispecialty medical (physician) group home healthcare services and hospice care as well as heart cancer digestive health orthopedics womens health urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nations top hospital systems for best practices cutting-edge advancements quality of care and healthcare technology. For more information visit or follow us on Facebook Twitter or Instagram.

• Must have comprehensive knowledge of hospital operations corporate organization and policies governmental relationships to hospital operations functions of the medical profession and organization and human resources principles.
• Accuracy planning and judgment are required at a high level due to the frequent occurrence of unpredictable unprecedented situations.
• Ability to frequently interact diplomatically with both internal and external groups.
• Excellent presentation communication and organization skills. Respect for and understanding of mission-driven institutions.
• Demonstrated ability to develop communicate and execute short- and long-term strategies aligned with organizational goals translating vision into measurable outcomes through disciplined planning prioritization and accountability.
• Strong understanding of healthcare finance budgeting reimbursement models and business operations with the ability to analyze financial data manage resources effectively and make sound decisions that support operational sustainability and growth.
• Proven leadership in advancing clinical quality patient safety and performance improvement initiatives with working knowledge of quality metrics accreditation standards and continuous improvement methodologies.
• Ability to lead organizations through change by fostering innovation managing resistance and implementing new processes technologies or care models that improve outcomes efficiency and patient experience.
• Demonstrated commitment to recruiting developing mentoring and retaining high-performing teams promoting a culture of engagement accountability professional growth and succession planning.
• Skilled in building cohesive interdisciplinary teams and facilitating collaboration across departments encouraging open communication shared decision-making and alignment around organizational priorities.
• Strong interpersonal and communication skills to effectively engage physicians clinical leaders frontline staff and financial stakeholders fostering trust alignment and collaborative problem-solving.
• Ability to negotiate effectively and address conflict constructively balancing organizational objectives with stakeholder concerns while maintaining professionalism respect and positive working relationships.
• Basic computer skills
• Demonstrated ability to plan direct monitor and evaluate clinical and operational services to ensure efficiency effectiveness regulatory compliance and alignment with organizational goals.
• Comprehensive understanding of federal state and local regulatory requirements impacting healthcare operations including accreditation licensure compliance and reporting standards.
• Ability to articulate and lead a clear vision for patient-centered equitable and safe care delivery ensuring services are designed around quality access and patient experience.
• Bilingual in Spanish is a plus