Front Desk Clerk
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Job Location:
Fort Worth, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
POSITION SUMMARY
As a Renaissance Front Desk Ambassador you are one of the first ambassadors that a guest comes into contact with and your friendly authentic approach creates a unique and personalized guest experience when the guest checks in. The successful Front Desk Ambassador will tailor their approach by reading cues from a guest to ensure when they check in the guest feels at home. At Renaissance we believe that every ambassador is an innovator explorer and relationship builder someone who is able to identify the key details that make something uniquely interesting and provide guests with intriguing information about the locale. Creating a smooth and easy experience for guests so they can get the most out of their stay is critical. The Front Desk Ambassador will use their expertise as well as their relationships with others across the hotel (from housekeeping to parking to the Navigator and beyond) to anticipate and deliver on our guests needs. He or she should be passionate not only about the locale and local offerings but also have an eye for detail from the information they provide to guests to the accuracy of their reports to the transactions they process and secure.
No matter what position you are in there are a few things that are critical to success making sure you have a safe work environment following company policies and procedures ensuring your uniform and personal appearance are clean and professional maintaining confidentiality complying with quality assurance standards and protecting company assets. The front desk ambassador role will be on your feet and moving around (stand sit or walk for an extended period of time) and taking a hands-on approach to your work (move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other things that come your way) is the foundation of the job. Ultimately the real hallmark of the Front Desk Ambassador role is driving a best-in-class guest experience inspiring guests and ambassadors alike to live life to discover.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Key Skills
- Arabic Speaking
- Administration
- General Services
- Billing
- Import
- Administration Support
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
