Personal Insurance Customer Service Representative Hybrid
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Job Location:
Midlothian, VA - USA
Monthly Salary:
$ 45000 - 50000
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Personal/Commercial Lines Account Manager
Job Summary
Seeking a dedicated and experienced Personal/Commercial Lines Account Manager to join a team. This role primarily focuses on personal lines with the potential for a hybrid commercial split. The ideal candidate will have a strong background in insurance exceptional customer service skills and the ability to manage accounts comprehensively.
Compensation Package
- Salary Range:
- $45000 - $50000 base salary annual raises bonus opportunities
- Benefits:
- Competitive benefits package 401(k) paid time off professional development opportunities etc.
- Work Arrangement:
- On-site for the first 6 months for training.
- Hybrid model after training: 2 days in-office 3 days remote (reliable Wi-Fi required).
Responsibilities
- Manage personal and commercial lines accounts from start to finish ensuring high-quality service.
- Provide exceptional customer service and maintain strong client relationships.
- Handle underwriting business and ensure accuracy in all processes.
- Cross-sell and occasionally write new business.
- Quote new and renewal business using relevant software tools.
- Collaborate with a team of seasoned Customer Service Representatives to meet client needs.
Qualifications/Requirements
- Licensure: Property & Casualty (P&C) license required.
- Experience:
- Minimum of 2 years of insurance experience preferred.
- Customer service experience is essential.
- Technical Skills:
- Familiarity with Hawksoft software is preferred but not required.
- Experience with PL Rater for Personal Lines rating is a plus.
- Strong organizational and communication skills.
- Ability to work independently and as part of a team.
#LI-DW2
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
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