Head of Clinical Services

Location: Belfast (Ardoyne or Bloomfield House) / hybrid working available

Hours: Full-time (35 hours)

Contract: Permanent

Closing date: 08 February 2026

Are you passionate about making a difference in peoples lives and building better mental health for all Were looking for an experienced and values-driven Head of Clinical Services to provide senior leadership to our growing counselling services.

This is a pivotal leadership role with responsibility for clinical governance safeguarding service quality and strategic oversight ensuring the delivery of high-quality client-centred therapeutic interventions that meet the needs of individuals communities and funders.

You will shape and develop counselling services in line with organisational strategy regulatory requirements and best practice while fostering a culture where staff are supported to develop their skills confidence and careers.

You will lead clinical decision-making risk management and safeguarding in line with statutory requirements and the BACP Ethical Framework while ensuring effective clinical supervision and maintaining BACP service accreditation. You will oversee referrals waiting lists service delivery and outcome evaluation using data and feedback to drive continuous improvement.

Were looking for someone with a recognised qualification in counselling psychotherapy psychology or related discipline and professional accreditation. Significant experience of managing clinical services people and resources is required along with strong knowledge of clinical governance safeguarding and quality assurance.

The ability to lead influence and work collaboratively with internal and external stakeholders is essential along with a commitment to continuous improvement staff development and values-led leadership.

In return we offer the opportunity to lead and shape high-impact counselling services within a supportive values-driven organisation with a strong commitment to staff wellbeing. We offer hybrid working and flexible approaches to support worklife balance along with access to learning development and supervision in line with professional standards.

For full details about the qualifications experience and skills required please see our Job Description & Personnel Specification.

(Please note candidates will normally be appointed at the start of the pay scale)

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees and provide support to clients from all over the country.