Payments Risk & Chargeback Lead

At My Funded Futures were transforming the world of proprietary trading by giving traders the capital tools and community they need to succeed.

We blend innovation transparency and performance to create opportunity helping traders scale faster and smarter. If youre passionate about fintech financial markets and data-driven growth youll fit right in.

Explore our open roles below and see how you can help us shape the future of funded trading.

Role Summary
We are seeking a hands-on Payments Risk & Chargeback Lead to own and operate our end-to-end payment risk fraud and chargeback ecosystem.
This role sits at the intersection of payments risk data and customer experience. You will configure and manage our payment processors define and enforce risk rules lead chargeback operations and continuously optimize approval rates while protecting the business from fraud and excessive dispute exposure.
Your mandate is simple but critical: maximize successful payments while minimizing fraud disputes and network risk.
Core Responsibilities
Payments Risk & Processor Configuration
You will be the system owner for how money enters the business.
Own configuration of all payment processors (e.g. )
Design and manage:
Fraud rules
Velocity controls
Geographic restrictions
Card verification (AVS CVV 3DS)
Transaction limits and risk thresholds
Continuously tune rules to balance:
Conversion
Fraud exposure
Chargeback ratios
Partner with product and engineering to implement and test rule changes safely
Chargeback & Dispute Management
You own the full lifecycle of disputes.
Manage all chargeback workflows:
Alerts
Evidence collection
Representment
Network submissions
Build and maintain dispute playbooks by:
Reason code
Payment method
Product type
Geography
Track and optimize:
Win rate
Loss rate
Recovery dollars
Ensure compliance with Visa Mastercard AmEx and processor thresholds

Fraud & Abuse Prevention
You proactively stop bad actors before they cost us money.
Monitor:
Fraud rate
Friendly fraud
Account abuse
Payment method abuse
Partner with:
KYC / AML
Customer support
Trading ops to identify high-risk users and patterns
Implement device fingerprinting behavioral risk signals and data-driven rules
Performance & Reporting
You make payments performance transparent and actionable.
Own reporting on:
Authorization rates
Fraud rate
Chargeback rate
Dispute win rate
Payment success by country method and product
Build dashboards and executive-level reporting
Identify trends leakage and opportunities to improve revenue capture
Continuous Optimization
You run a living payments system.
A/B test fraud rules and payment flows
Partner with Product to reduce:
Failed payments
False positives
Friction in checkout
Recommend new tools vendors or processors when needed
What Success Looks Like
Within 90120 days:
Chargeback ratio is trending down
Approval rates are trending up
Fraud losses are within tolerance
Payments performance is clearly visible and understood
The business is no longer reacting it is controlling its risk

Required Experience
5 years in payments fraud or chargebacks in:
Fintech
Prop trading
Online marketplaces
SaaS
High-risk payments environments
Payment Processors
Hands-on experience configuring:
Worldpay Nuvei or similar
Deep knowledge of:
Visa Mastercard Amex and Discover dispute rules
Reason codes
Fraud tooling (Radar Sift Ekata Fingerprint etc.)
Experience in:
Trading platforms
Subscriptions
Digital wallets
Global payments
Strong analytical and reporting skills - SQL or BI tool experience
Experience operating in a fast-growth or high-risk environment

EEO Statement

Equal Employment Opportunity
My Funded Futures is an equal opportunity employer. We believe that diversity drives innovation and success. We are committed to building an inclusive environment where every team member feels valued respected and supportedregardless of race color religion gender gender identity sexual orientation national origin age disability veteran status or any other protected characteristic.

Pay Transparency

In compliance with pay transparency laws My Funded Futures provides compensation ranges in job postings where required. Final compensation may vary based on experience qualifications and location. We also offer comprehensive benefits and performance-based incentives.

Accessibility / Accommodation Statement

If you require assistance or an accommodation during the application process please contact our HR team at .

Work Authorization

Applicants must be authorized to work in the applicable country without employer sponsorship. The Company does not offer visa sponsorship or immigration assistance for this position.