AP Resolution Consultant Hybrid Vernon Hills, IL

At CDW we make it happen together. Trust connection and commitment are at the heart of how we work together to deliver for our customers. Its why were coworkers not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where were headed. Were proud to share our story and Make Amazing Happen at CDW.

Job Summary

Fueled by our shared passion and expertise CDW delivers innovative technology solutions for our customers. Were also committed to fostering an environment that embraces collaboration celebrates integrity inclusivity and individuality and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward. We are seeking a highly skilled and experienced AP Resolution Consultant to join our finance team. As an AP Resolution Consultant you will be responsible for managing and resolving complex accounts payable disputes and discrepancies in a timely and efficient manner as well as mentoring and coaching new coworkers. Your exceptional analytical and communication skills will play a vital role in ensuring accurate and prompt resolution strengthening client relationships and optimizing the overall financial health of our organization.

What you will do:

• Collaborate with various departments including sales customer service and procurement treasury legal and accounting to identify and gather key performance indicators and supporting documentation

• Identify and resolve complex tasks associated related to invoice discrepancies which require escalation

• Conduct thorough root cause analysis of recurring disputes to identify underlying issues or process inefficiencies

• Develop strategies and recommendations to prevent future disputes and improve overall accounts payable process efficiency

• Engage in clear and professional communication with both internal and external stakeholders. This includes but is not limited to suppliers and key

• Maintain comprehensive records of all dispute-related activities communications and resolutions. Generate regular reports on dispute trends aging and resolution status for management review

• Continuously evaluate the dispute resolution process and identify opportunities for enhancement.

• Suggest and implement improvements to streamline workflows and enhance productivity

• Collaborate with other AP teams/coworkers to provide insights on unresolved disputes that may impact the payables process

• Ensure compliance with company policies accounting standards and regulatory requirements during the dispute resolution process

• Adhere to internal controls and maintain a high level of data accuracy and integrity

• Provide mentorship and support to junior team members sharing knowledge and best practices to improve the overall performance

• Manage high risk and top tier suppliers based on spend analysis. This includes but is not limited to vendors which have unique payment procedures

• Perform vendor specific needs based on contractual obligations. This includes tasks such as vendor reconciliations auditing activities and indirect spend analysis

What we expect of you:

• Bachelors Degree in Finance Accounting or related field and 1 year of relevant AP Credit Accounting OR

• Finance experience OR 5 years of relevant AP Credit Accounting or Finance experience OR

• 5 years of CDW experience

• Proven experience in an accounts payable role preferably with Fortune 200 organization

• Ability to work independently manage multiple priorities and meet deadlines

• Detail-oriented mindset with excellent organizational and problem-solving abilities

• Strong negotiation and communication skills both written and verbal to effectively interact with customers and internal stakeholders

• Enterprise ERP Systems experience preferred

Payrange: $53000 - $89900 depending on experience and skill set
Benefits overview: ranges may be subject to geographic differentials

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business government education and healthcare customers in the United States the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together we unite. Together we win. Together we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race color religion sex sexual orientation gender identity national origin disability status protected veteran status or any other basis prohibited by state and local law.

CDW is committed to fostering an equitable transparent and respectful hiring process for all applicants. During our application process CDWs goal is to get to know you as an applicant and understand your experience strengths skills and qualifications. While AI can help you present yourself more clearly and effectively the essence of your application should be authentically yours. To learn more please review CDWs AI Applicant Notice.