Barista

POSITION SUMMARY: The Barista Coffee Cart is responsible for delivering exceptional guest service through the preparation and service of high-quality coffee espresso beverages and light food offerings within a fast-paced casino environment. This role requires a friendly professional demeanor attention to detail and the ability to engage guests while maintaining efficiency cleanliness and compliance with all casino policies and food safety standards.

Essential Job Functions:

Prepare and serve coffee espresso-based beverages teas and specialty drinks according to established recipes and quality standards

Greet guests warmly take orders accurately and process transactions using the POS system

Maintain a clean organized and well-stocked coffee cart at all times

Handle cash and credit transactions accurately following casino cash-handling procedures

Monitor product levels and notify supervisor of restocking needs

Adhere to all food safety sanitation and health department regulations

Comply with all casino policies procedures and regulatory requirements

Provide prompt courteous service in a high-volume environment

Resolve guest concerns professionally and escalate issues when appropriate

Perform opening and closing duties as assigned

Work collaboratively with team members and other casino departments

Responsible for immediately informing the on-site IGC Agent on duty Security and the Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit witness or become aware must report pursuant to the company Self-Reporting Policy