BDC Manager
Crossroads Chevrolet Beckley WV
Crossroads Chevrolet in Beckley WV is seeking a high-energy well-organized self-motivated BDC Manager to lead our Business Development Center and maximize sales opportunities across the dealership.
This is a critical leadership role responsible for driving appointment volume improving show rates and ensuring a consistent professional customer experience from first contact to arrival on the showroom floor.
Key Responsibilities
Lead coach and hold accountable the BDC team to daily weekly and monthly performance goals
Manage inbound and outbound phone internet and text leads to maximize appointment set and show rates
Develop and enforce scripts processes and follow-up strategies
Monitor CRM activity to ensure proper documentation lead handling and response times
Work closely with Sales Management to align appointments with inventory and sales strategy
Track performance metrics and continuously improve results through training and process refinement
Maintain a high level of professionalism urgency and customer focus at all times
Qualifications
Proven experience in automotive BDC leadership or high-performing internet/phone sales management
Strong organizational skills with the ability to manage multiple priorities
High energy positive attitude and strong work ethic
Self-motivated leader who thrives in a fast-paced performance-driven environment
Excellent communication skills both verbal and written
CRM experience required
What We Offer
Competitive compensation based on experience and performance
401(k) with company match
Health dental and vision insurance available
Opportunity to lead and build a high-impact BDC operation
Stable growth-oriented dealership environment
Career advancement opportunities within the organization
If youre driven organized and ready to lead a team that directly impacts dealership success Crossroads Chevrolet wants to hear from you.
Apply today and take the next step in your automotive career.
Required Experience:
Manager
BDC ManagerCrossroads Chevrolet Beckley WVCrossroads Chevrolet in Beckley WV is seeking a high-energy well-organized self-motivated BDC Manager to lead our Business Development Center and maximize sales opportunities across the dealership.This is a critical leadership role responsible for driving a...
BDC Manager
Crossroads Chevrolet Beckley WV
Crossroads Chevrolet in Beckley WV is seeking a high-energy well-organized self-motivated BDC Manager to lead our Business Development Center and maximize sales opportunities across the dealership.
This is a critical leadership role responsible for driving appointment volume improving show rates and ensuring a consistent professional customer experience from first contact to arrival on the showroom floor.
Key Responsibilities
Lead coach and hold accountable the BDC team to daily weekly and monthly performance goals
Manage inbound and outbound phone internet and text leads to maximize appointment set and show rates
Develop and enforce scripts processes and follow-up strategies
Monitor CRM activity to ensure proper documentation lead handling and response times
Work closely with Sales Management to align appointments with inventory and sales strategy
Track performance metrics and continuously improve results through training and process refinement
Maintain a high level of professionalism urgency and customer focus at all times
Qualifications
Proven experience in automotive BDC leadership or high-performing internet/phone sales management
Strong organizational skills with the ability to manage multiple priorities
High energy positive attitude and strong work ethic
Self-motivated leader who thrives in a fast-paced performance-driven environment
Excellent communication skills both verbal and written
CRM experience required
What We Offer
Competitive compensation based on experience and performance
401(k) with company match
Health dental and vision insurance available
Opportunity to lead and build a high-impact BDC operation
Stable growth-oriented dealership environment
Career advancement opportunities within the organization
If youre driven organized and ready to lead a team that directly impacts dealership success Crossroads Chevrolet wants to hear from you.
Apply today and take the next step in your automotive career.
Required Experience:
Manager
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