AV IT Specialist

San Jose, CA - USA

Monthly Salary: $ 112300 - 161700

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

At Bloom Energy our vision for a world powered by clean reliable and affordable energy is more than just a dreamwere making it reality.

For over two decades weve been at the forefront of the global energy transition pioneering solutions that empower critical industries to thrive in a rapidly digitizing energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals electric grids manufacturing facilities and utilities our solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies are redefining whats possible by delivering energy abundance for all. With more than 30000 fuel cell modules deployed worldwide we are the trusted partner for Fortune 100 companies and innovators alike. Our cutting-edge solutions enable unparalleled time-to-power capabilities reliability and sustainability ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm.

At Bloom we thrive on collaboration bold thinking and relentless innovation. We believe that together we can create a brighter more sustainable future while tackling the most pressing challenges of the 21st century.

We are looking for an Audio / Video IT Specialist to join our team in one of todays most exciting technologies. This role will report to HK Parekh and based in San Jose CA. This is a fully on-site in office role 5 days a week

As Audio Video Specialist you will be responsible for performing Unified Communications and Audio/Video Production and other related work at Bloom Energy. The ideal candidate will assist in implementing converged/integrated networked Video Conferencing and Telecommunications solutions necessary to meet the requirements of the organization. Establishes user-first communications systems by installing operating and maintaining video voice and data communications network circuits and equipment. An integral part of the role is regular testing and maintenance of all hardware and equipment in Blooms Unified Communications ecosystem.

The ideal candidate will have a strong understanding of and passion for the user experience. Candidate must maintain a professional attitude be a creative thinker have strong problem-solving skills and possess good customer service etiquette.

Responsibilities:

Install operate and maintain audio video and telecommunications systems
Create user best practices and how to documents
Familiarity with Zoom Phone and Teams Phone
Provide executive IT support
Gather user requirements and work with IT processes to implement new features
Monitor and test conferencing systems and peripheral equipment and troubleshoot problems
Cooperate with management to develop staff and improve their skills
Follow industrys standards and best practices
Assist with live web streaming video conferencing and video recording
Inspect rooms for damage cleanliness and document issues to be addressed
Troubleshooting A/V equipment when there are technical questions or problems related to A/V equipment and identifying appropriate solutions. Diagnose and resolve issues during live events manage live feeds and provide on-site technical assistance
Attention to detail
Troubleshooting prowess under pressure/at a fast pace
AV digital protocols knowledge/proficiency
Collaborate with and manage vendors suppliers and system integrators for AV equipment

Skill Requirements

Maintain a high level of customer service and professionalism when interacting with executives and staff.

Ability to handle sensitive information with discretion and maintain confidentiality
Excellent communication skills with the ability to explain complex technical concepts to non-technical users
Experience with live streaming and video conferencing platforms
Strong problem-solving skills and a proactive approach to troubleshooting
Proven work experience as an audio video and communication technology specialist
IP Telephony H.323 SIP
Must be able to work under pressure
Team player with customer service orientation
5 years of working experience with Telecommunication equipment
5 years of working experience with Audio Video equipment

Education Requirements

Must have high level of customer service and professionalism when interacting with executives and staff.

Certification in AV technology such as AVIXA(formerly InfoComm) CTS or equivalent experience
High School Graduate or GED
Crestron DMC-D or similar is a nice to have

Additional Requirements

Willing to work early mornings and/or weekends when needed
Able to travel between facilities in Fremont and San Jose
Ability to lift 25 lbs. unassisted

Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race sex color religion national origin protected veteran status or on the basis of disability. Bloom Energy makes reasonable accommodations consistent with applicable laws for the known physical or mental limitations of an otherwise qualified applicant or employee

with a disability who can perform the essential job functions unless undue hardship would result.

Bloom Energy is committed to fair and equitable compensation practices. The total compensation for this position includes standard company benefits and is based on various factors including but not limited to relevant skills and experience.

#LI-JM

Salary Ranges:

$112300.00 - $161700.00

Required Experience:

At Bloom Energy our vision for a world powered by clean reliable and affordable energy is more than just a dreamwere making it reality.For over two decades weve been at the forefront of the global energy transition pioneering solutions that empower critical industries to thrive in a rapidly digitizi...