Operations Support Clerk

The U.S. District Court for the Eastern District of North Carolina is seeking qualified applicants for a full-time Operations Support Clerk in Raleigh NC. The incumbent will provide case-related and administrative support records management support and intake assistance. The incumbent performs a wide variety of functions to support the court and serve the bar and the public in accordance with approved internal controls procedures and rules of the Eastern District of North Carolina.

This position is being advertised at a grade CL 22 and has promotional potential to a CL 24. Applications that are received by the initial cut-off date of February 13 2026 will be given first consideration.

The Operations Support Clerk performs duties and responsibilities which include but are not limited to the following:

• Maintains timely and accurate filing of documents received at the Clerks Office intake counter and scans and performs quality control review of scanned documents for completeness and conformity with the federal and local rules and the policies of the district.
• Retrieves and processes incoming and outgoing mail and answers telephone calls to the Clerks Office.
• Offers customer service assistance and general procedural information to litigants attorneys agency representatives and the public at the Clerks Office intake counter and over the telephone while maintaining the confidentiality of sealed material and sensitive matters.
• Copies scans and dockets documents and fulfills copy requests.
• Manages and maintains the storage of court records throughout the district including preparing shipping and retrieving records from the Federal Records Center and National Archives.
• Performs cashier duties for the collection of appropriate fees at the intake counter and by telephone.
• Verifies an attorneys authority to practice in the Eastern District of North Carolina and processes attorney admissions applications including contacting state and federal authorities to verify an attorneys bar information.
• Provides CM/ECF login and password assistance to CM/ECF users.
• Assists with naturalization ceremonies.
• Performs other duties as assigned.

To qualify for the position an individual must have a high school diploma or equivalent. The successful candidate must be highly motivated personable dependable adaptable and able to remain calm under addition the Operations Support Clerk must demonstrate a high degree of initiative and confidentiality and be able to communicate effectively (orally and in writing) to individuals and groups to provide information and to function independently as well as in a team environment. The candidate must be proficient in WordPerfect Microsoft Word Adobe Acrobat Microsoft Excel and be able to work in additional Windows-based applications. A judicial employee must maintain a professional appearance and demeanor at all times.

Preference will be given to applicants with a four-year degree from an accredited college or university.

Applicants must be United States citizens or lawful permanent residents actively seeking citizenship. Judicial Branch employees are considered at will employees and are not subject to the employment regulations of competitive service. Salary will be based on experience and qualifications. Electronic Fund Transfer (EFT) for payroll deposit is required.

This position may be required to work in excess of a regular eight-hour day or to work an altered work schedule to support the operations of the court without additional compensation.

Application Procedures:

All interested persons should apply online by visiting and submit an application package which is to include: the completed application a cover letter resume and three (3) employment references.

The successful candidate for this position will be subject to a background investigation (including references criminal history and credit history) as a condition of employment. The person selected for this position will also be required to submit fingerprints for an FBI background check.

Travel and relocation expenses will not be reimbursed. More than one position may be filled by this vacancy announcement. The court provides reasonable accommodations to applicants with disabilities. All employees are required to adhere to the Code of Conduct for Judicial Employees which is available for review upon request. The court reserves the right to modify the conditions of this job announcement to withdraw the job announcement or to fill the position at any time before the closing date any of which actions may occur without any prior written or other notice. Due to the volume of applications received only candidates in consideration for this position will be contacted.

-THE COURT IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER-