Inside Sales AMPS Municipal

As an Inside Sales (IS) Account Manager at Trojan Technologies you bring established knowledge and skillsdeveloped through prior experience or trainingto support and drive sales of parts and services within the municipal water and wastewater market. You work within defined processes operate independently with moderate supervision and manage your own workload to deliver high-quality service to our installed base of UV systems.

You are responsible for managing customer relationships throughout the lifecycle of Trojan UV systems. This includes onboarding new customers to consumables providing ongoing support and identifying opportunities for services upgrades and system expansions within existing accounts.

This position is Hybrid (3 days at the office) in one of the following locations: London ON Guelph ON or Grand Rapids MI.

In this role you will:

• Respond promptly to customer inquiries via the shared territory mailbox ensuring a high-quality customer experience.

• Prepare accurate and timely quotes and process purchase orders in line with established procedures.

• Conduct proactive outbound sales calls to maintain customer relationships and identify new sales opportunities.

• Track customer activities opportunities and interactions in Salesforce with a high level of accuracy.

• Collaborate closely with the Regional Account Manager (RAM) to support territory strategy and customer needs.

• Identify and resolve routine customer issues applying judgment to escalate more complex situations when needed.

• Manage your workload independently to ensure timely accurate completion of tasks with minimal rework.

• Support service delivery by consistently following standardized sales and customer support processes.

The essential requirements of the job include:

• Post-secondary education with a minimum of 3 years of experience in inside sales customer service or sales negotiation.

• Proven track record of selling products and services through inbound and outbound customer calls consistently meeting or exceeding sales goals.

• Strong communication and relationship-building skills with the ability to work effectively with customers and cross-functional partners.

• Experience using CRM and ERP systems (Salesforce preferred) with strong proficiency in Microsoft Office applications.

• Ability to prioritize and organize work effectively in a fast-paced environment applying sound judgment and problem-solving skills.

Trojan Technologies is proud to part of the Water Quality segment of Veralto (NYSE: VLTO) a $5B global leader dedicated to ensuring access to clean water safe food and medicine and trusted essential goods. When you join Veraltos vibrant global network of 16000 associates you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on and where youll have valuable opportunities to deepen your skillset pursue your ambitions and grow your career. Together were Safeguarding the Worlds Most Vital Resourcesand building rewarding careers along the way.

US ONLY:

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associates position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance shift travel requirements sales or revenue-based metrics any collective bargaining agreements and business or organizational needs.

The compensation range for this role is $60000 - $75000 USD per job is also eligible for Commission Pay.

We offer a comprehensive package of benefits including paid time off medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.

US residents: In any materials you submit you may redact or remove age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or other characteristics protected by law. We value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve. Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us at to request accommodation.

CANADA ONLY:

• The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associates position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance shift travel requirements sales or revenue-based metrics any collective bargaining agreements and business or organizational needs.
• The compensation range for this role is$60000 - $75000 CAD per year. This job is also eligible forbonuspay.
• We offer a comprehensive package of benefits including paid time off medical/dental/vision insurance to eligible employees.
• Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.

At Veralto we value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve. Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies in any form without a valid signed search agreement in place for the specific position approved by Talent Acquisition will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.