An HTM Technician maintains medical clinical equipment and systems through effective implementation of the Mayo Clinic Medical Equipment Management Plan. Technician must demonstrate technical and mechanical skills and tasks associated with the planning installation maintenance calibration and repair of biomedical laboratory research imaging equipment and interconnected patient care systems.
Technicians in this position must be highly customer focused with outstanding communication and interpersonal skills. They must have the ability to prioritize service calls appropriately and to adhere to Mayo policy and procedure.
Service calls are communicated to the technician through HTM Leadership HTM Support Specialists or CMMS dashboard. Emergent calls directly from the customer may require a rapid response time. On-call and overtime may be required as well as travel to other Mayo Clinic sites and applicable vendor training.
The technician must be committed to continuously improving their knowledge to develop a mastery of increasingly complex equipment and supporting Mayos mission.
An HTM Technician Level I will generally work on lower complexity high volume equipment such as infusion pumps SCDs centrifuges microscopes or entry level imaging and x-ray.
Associates degree in Biomedical Electronics/Healthcare Technology Management Electronics Mechatronics Engineering (mechanical/computer/electronics) or technical discipline ; or U.S. Military training in biomedical electronics mechatronics or engineering (mechanical/computer/electronics); or H.S. Diploma or another technical certificate with 3 years of related experience. Related experience includes maintaining medical equipment or medical systems (typically a field service technician).
For laboratory or research positions: Associates degree or higher in medical/clinical laboratory science medical technology or other related science fields and experience maintaining lab or medical equipment/systems.
Preferred Qualification and Experience include: AAMI ACI Certification: AAMI-CBAT CBET CRES CHTM CISS CCEACCE-HTCC CCE
Vendor training on relevant equipment
Knowledge of safe work practices around biological chemical radiation and energy hazards.
Familiarity with test and QA tools/software needed to perform medical equipment maintenance
Knowledge of mathematics physics chemistry anatomy physiology biology and medical terminology.
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