Global Account Director

Position Title:Global Account Director

Location: Singapore

Your role

The Global Accounts Regional Lead works with the Client Executive(s) in executing the overall global account strategy for a number of Digital Realtys key global accounts in collaboration with Regional teams in Europe Asia and Americas. The Regional Lead implements effective sales strategies maintains successful long-term business relationships with key decision-makers and influencers and leverages DLRs assets and to expand of existing business and new business in a wholistic fashion.

What youll do

Plan build and maintain relationships with key partners in assigned accounts

Facilitates customer relationships to ensure timely resolution of customer issues

Conducts quarterly business reviews with customers to identify and develop new selling opportunities

Leads and drives coordinated sales approach with the extended sales team

Leads the orchestration of our sell to approach to execute on strategic plan

Collaborates with global sales team to sell global product suite

Demonstrates consistent cross region exports

Understands business drivers of accounts and uses strategic alliances and reseller partners to penetrate accounts

Owns the Regional relationships and provides ongoing pre and post sales engagement.

Provides the Regional Point of Escalation and orchestrates the appropriate resources to resolve the issues

Research and documents detailed understanding of customer business and organizational landscape

Contribute to the global account plans

Identify customers business needs challenges and technical requirements to match to Digital Realtys solutions

Sell full suite of product offerings to include global footprint with a focus on Edge (sub-1MW ecosystems)

Facilitate customer contract renewals and negotiations to protect revenue

Utilize internal resources to understand customers contractual obligations around notice periods and renew terms

Actively monitor and maintain status of opportunities in SFDC following the principles of forecasting

Provide accurate forecasts on a weekly basis

Utilize available tools to prospect and use account strategy plans

Lead commercial offer and contract negotiations using internal resources as needed to obtain best commercial terms possible

Understand commercial levers to make initial recommendations on deal structure

Partners with sales leadership to present at regional deal review

What youll need

• Educated to Bachelors/ Masters Level preferred

• 7 years sales experience in Winning large complex international deals and working with Global Hyperscale USA and APAC headquartered organizations

• Experience in International data center / telco / network industry

• Excellent organizational financial communication and time management skills

• Fluent in English both in writing and orally

• Pro-active attitude and Can do mentality roll up sleeves

• Customer/business focus and eager to win and create new business and obtain customer satisfaction (hunter type)

  • Multi-level seller and relationship builder

  • Understand that one of our values is to be easy to do business with

  • Negotiation skills (creative in solutions but protect companys interest)

• Excellent relationship skills

  • Collaborative personality (work with colleagues across the globe)

  • Have sense for informal structures

  • Sell external (customer) and internal (own organization)

  • Balance group and individual country interest

• Passionate about international business

• Self-starter able to work unsupervised

• Constant self-improvement orientated

• Mid-term and long-term focus and horizon

• Outstanding communication skills written verbal and interpersonal

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center colocation and interconnection solutions. PlatformDIGITAL the companys global data center platform provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300 facilities in 50 metros across 25 countries on six continents.

To learn more about Digital Realty please visit or follow us onLinkedIn andTwitter.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and youll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team youll get to work with people from different business areas challenge the way we do things and put your ideas into action. Well also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package excellent benefits and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the companys overall goals and values.

This is an exciting time to join our business so apply now and make your mark on our future.