Operations Manager
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Job Location:
Rancho Cucamonga, CA - USA
Yearly Salary:
USD 80000 - 85000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
Summary/Objective:
The Operations Manager is responsible for leading and optimizing daily warehouse operations logistics coordination and workforce management to ensure efficient accurate and safe movement of goods. This position oversees inbound and outbound processes inventory control shipping/receiving and distribution to meet customer requirements and financial targets.
The ideal candidate is a hands-on leader with strong operational discipline team development skills and an analytical mindset for continuous improvement.
Essential Functions:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Operational Leadership
Demonstrate to comply with Custom Goods Core Behaviors:
The Operations Manager is responsible for leading and optimizing daily warehouse operations logistics coordination and workforce management to ensure efficient accurate and safe movement of goods. This position oversees inbound and outbound processes inventory control shipping/receiving and distribution to meet customer requirements and financial targets.
The ideal candidate is a hands-on leader with strong operational discipline team development skills and an analytical mindset for continuous improvement.
Essential Functions:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Operational Leadership
- Oversee day-to-day warehouse operations including receiving put-away picking packing shipping and returns.
- Maintain performance standards for accuracy productivity and service levels.
- Implement and monitor KPIs for warehouse throughput on-time shipments inventory accuracy and labor efficiency.
- Lead daily operations meetings to align teams on priorities safety and service expectations.
- Lead coach and develop a team of supervisors leads and associates.
- Manage labor allocation scheduling and performance management processes.
- Drive a culture of accountability safety and continuous improvement.
- Drive the use of company rewards and recognition programs to improve employee engagement.
- Partner with HR to recruit train and retain top talent in both permanent and temporary labor pools.
- Ensure inventory accuracy through effective cycle counts audits and reconciliation.
- Maintain high levels of quality control and compliance with customer and company standards.
- Investigate and resolve discrepancies or service issues proactively.
- Ensure full compliance with company safety policies and customer regulatory requirements.
- Ensure full compliance with all company policies procedures and code of ethics.
- Maintain a clean organized and safe work environment.
- Lead safety meetings audits and corrective actions as needed.
- Actively participate in the development of annual operating budgets capital investment cost reduction continuous improvement and accident prevention programs.
- Manage warehouse budget including labor supplies and equipment.
- Identify and execute cost savings productivity and process improvement initiatives (Lean Kaizen 5S etc.).
- Establish standard operational procedures (SOPs) and continuous improvement activities (kaizen) to achieve optimum efficiency and budgeted return on investment (ROI) objectives.
Demonstrate to comply with Custom Goods Core Behaviors:
- Servant Leadership
- Passion for Excellence
- Integrity
- Resilient
- Intense Safety Focus
- Trust
- Customer SLAs/KPIs
- Inventory Accuracy
- Productivity & Labor Efficiency KPIs
- Safety & Compliance
- Gross Profit/Margin Performance to Budget
- Labor to Handling Performance
- Continuous Improvement Commitment
- Eight years of demonstrated supervisory or managerial experience in a high-volume warehouse preferably cross dock or transloading distribution manufacturing or similar environment.
- Prior experience with the preparation of operating budgets capital improvement projects cost reduction initiatives and productivity improvement plans.
- Excellent interpersonal and communication skills both verbal and written.
- Demonstrated ability to develop and maintain collaborative relations among all levels of an organization.
- Computer literacy with MS Office Suite essential; prior experience with Warehouse Management and Yard Management Systems preferred and Manhattan Scale (WMS) a plus.
- Bachelors degree (B.A. / B.S.) from an accredited four-year college or university or equivalent combination of education and experience.
AAP/EEO Statement: Custom Goods LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race religion color sex national origin citizenship status uniform service member status age disability sexual and gender orientation genetic information or any other protected status in accordance with all applicable federal state and local laws.
This commitment extends to all aspects of Custom Goods employment practices including but not limited to recruiting hiring promoting transferring compensation benefits training leaves of absence termination and other terms and conditions of employment.
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Custom Goods Logistics leads the Industrials sector and more with comprehensive logistics solutions, including warehousing, transportation, freight forwarding, and advanced supply chain technology.
