UX Lead

Leeds - UK

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Summary

Job Description

UX Lead

Location:Thorpe Park Leeds Hybridworking.

Join us asUX Lead!
This role looks after the full journey of how people experience our website and digital products from first ideas through to live designs. Youll spend time understanding what users need what frustrates them and how they move through our online journeys then use those insights to make things clearer easier and more intuitive. This includes researching user behaviour testing ideas and turning feedback into practical design improvements. Youll create simple visuals like wireframes journeys and prototypes to show how pages and tools should work and help make sure information is easy to find and flows logically. Youll also share your findings with teams across the business helping everyone understand the users point of view and make better decisions that improve the overall digital experience.

What we are looking for:

Strong experience planning and delivering user research using interviews usability testing surveys and desk research (both qualitative and quantitative) to understand user needs and behaviours.
Proven ability to analyse research and data to identify clear patterns and insights define problems and turn findings into practical recommendations that improve digital experiences.
Confidence translating insight into design outputs including wireframes prototypes personas and journey maps to help teams visualise and improve user journeys.
Experience working collaboratively across disciplines partnering closely with designers product managers and developers to inform decisions and align on usercentred solutions.
Skilled communicator and influencer able to present findings clearly and persuasively to stakeholders guiding teams towards agreed outcomes and improvements.
Wellorganised and adaptable able to manage multiple priorities plan work effectively and deliver at pace in a fastmoving digital environment.

Ifyoureexcited about this role butdontmeet every requirement dontworry still apply. Your unique perspective could be just whatwerelooking for.

Whatyoullget:

A discretionary annual bonusto reward your impact
3% flexiblebenefitsthat you can tailor to suit your lifestyle whether thats extra cash more holiday or added health cover.
Hybrid workingfor the best of both worldscollaboration and focus.
Free onsite parking saving you time and money.
Recharge and refreshopportunitieswith 28 days of holiday plus public holidays and theoptionto buy up to five moregiving you more time for what matters most.
Peace of mindwith life assurance that supports your loved ones no matter what.
A culture that celebrates you and supports your wellbeingwith recognition awards access to on-site gym facilities and a variety of wellbeing initiatives offered throughout the year to help you stay balancedresilientand feeling your best.
Encouragement to be your authentic self at workby joining one of our vibrant employee networkslike Rise (Gender) Proud (LGBTQIA) Culture or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you.

So who are we

Wereon a mission to make credit work better for all.

We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity helping customers pay off their Lowell debt in practical and affordable ways.

According to The Sunday Timeswereone of the best places to work in the UK (wereproud to be on their Best Places to Work list for thesecond yearrunning). Why Because of the people who work here. Warm welcoming and people that make us great.

We celebrate and share success learn from failure embrace change and savour challenge.

Join us and from day oneyoullhave a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowellyoullbe making a difference to the lives of millions of people going through tough times.

Ready to join us

At Lowellwerecommitted to helping you growboth personally and professionally. We provide the tools support and opportunities you need to shape your career and thrive.

We welcome people from all backgrounds and experiences. Whatever your identity - culture gender sexual orientation religion ethnicity age neurodiversity or disability - ifyourepassionate about making credit work better for everyonewedlove to hear from you. Our strength lies in our people andwereproud to build inclusive teams supported by benefits that help everyone succeed.

Apply now and help shape digital experiences that genuinely work for people.

If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process please contact a member of the Lowell Talent Teamwhollbe more than happy to support you.

#HYBRID

SummaryJob DescriptionUX LeadLocation:Thorpe Park Leeds Hybridworking.Join us asUX Lead!This role looks after the full journey of how people experience our website and digital products from first ideas through to live designs. Youll spend time understanding what users need what frustrates them and h...