Technical Product Support ManagerProduct
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
JOB DESCRIPTION:
主要职责/Key Responsibilities
负责产品技术支持产品团队管理工作将组织目标转化为团队目标并建立实现目标的系统
Be responsible for the product team management of product technical supporttranslates organizational goals into team goals and establishes systems to meet goals.
负责组织对已上市产品的维护工作负责已上市产品性能及工艺及成本的优化确保能持续稳定的为客户提供高质量的产品.
Responsible for organizing maintenance activities for marketed products and for optimizing their performance processes and cost structure to ensure the continuous and stable delivery of high-quality products to customers.
负责开展新产品从研发到生产的转移及跨公司的产品转移工作
Responsible for managing the transfer of new products from R&D to production as well as coordinating cross-company product transfers.
负责协调管理已上市产品在市场上的技术支持及客户投诉调查等工作
Responsible for coordinating and managing technical support for marketed products as well as handling customer complaint investigations.
为公司或其他工厂提供任何所需的产品技术支持
Provide any required product technical support to the company or other manufacturing sites.
为运营质量或其他工厂提供任何所需的产品技术支持
Provide any necessary product technical support to Operations Quality and other sites.
培养与内部和外部客户的关系对于内外部客户的要求能及时给与反馈
Build and maintain relationships with internal and external customers and provide timely responses to their requirements.
根据科学的数据分析及时做出合适的业务决策
Make timely and appropriate business decisions based on scientific data analysis.
严格遵守公司规定开展工作确保所有的工作符合公司质量EHS等体系及外部法规要求
Strictly comply with company regulations in all work activities ensuring that all tasks meet company quality standards EHS requirements and applicable external regulatory requirements.
完成上级主管安排的任务
Be responsible for completing the task from the superior.
任职资格/Job Requirements
资格证书/Certificate
N/A
外语技能/Foreign Language Skills
Proficiency 熟练
计算机软件技能Software Skills
Proficiency 熟练
工作经验或专业背景/Work Experience or Professional Background
Bio-engineering/pharmacy/mechanical engineering/automation related major be familiar with IVDR products regulations or processes3- 5 years of management experience in a related technical field. 生物工程/医药/机械工程/自动化等相关专业背景熟悉体外诊断试剂产品法规或工艺过程3-5年在相关技术领域的管理经验
教育背景/Education Background
Applicant with a bachelors degree or above is preferred.. 本科及以上学历优
其它要求/Others
Good communication result drive team work spirit.良好的沟通能力结果导向团队合作精神
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Product Development
DIVISION:
ID Infectious Disease
LOCATION:
China > Hangzhou : #198 12th Street Hangzhou Economic & Technological Development Area
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable
Required Experience:
Manager
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more
