Salesforce Technical Lead (Data Cloud & Agentforce)

Role: Salesforce Technical Lead (Data Cloud & Agentforce)

Location: Mississauga ON - Hybrid
Mode: Contract

Position Overview

We are seeking an experienced Salesforce Technical Lead with deep expertise in Data Cloud Agentforce and enterprise-scale Salesforce architecture. This role owns the technical design standards ensures architectural alignment leads development teams resolves complex issues and drives high-quality scalable and secure Salesforce solutions. The Technical Lead will work closely with architects developers and business stakeholders to build and optimize the enterprise Salesforce ecosystem.

Key Responsibilities

Technical Leadership & Architecture Alignment

• Own and define technical design guardrails and implementation standards for Data Cloud and Agentforce.
• Ensure solution designs align with enterprise architecture platform roadmap and Salesforce best practices.
• Lead technical evaluations feasibility studies and design workshops.

Enterprise Hub & Multi-Org Architecture

• Set up and manage the Enterprise Org Hub to support multi-org multi-cloud and scalable architectural patterns.
• Define integration and governance models for connected enterprise experiences.

Data Cloud Expertise

• Lead the implementation of Salesforce Data Cloud including data ingestion harmonization identity resolution and activation.
• Oversee data pipelines transformation logic and performance tuning in Data Cloud.
• Operationalize Data Cloud for analytics personalization and AI-driven automation.

Agentforce (AI) Leadership

• Develop and deploy Agentforce AI use cases on the enterprise hub org leveraging Data Cloud signals.
• Ensure responsible and compliant usage of Salesforce AI.
• Build AI-enabled workflows and intelligent automations.

Integration & Enterprise Connectivity

• Architect integrations using APIs platform events and middleware tools.
• Ensure integration patterns meet performance reliability and scalability standards.

Governance CoE & Optimization

• Define technical guardrails build the Salesforce Center of Excellence (CoE) and establish governance frameworks.
• Assess current Salesforce orgs to identify technical debt and gaps; define optimization and modernization strategies.

Technical Oversight & Quality

• Guide developers and enforce development best practices.
• Perform code reviews design reviews and security/performance assessments.
• Troubleshoot complex data AI and integration challenges.

Collaboration & Mentoring

• Work with architects product teams and business owners to convert roadmap goals into technical solutions.
• Mentor developers and admins promoting engineering excellence.

Qualifications

Required

• Bachelors degree in Computer Science Engineering or related field.
• 8 years of Salesforce technical leadership experience.
• Hands-on experience with: Setting up Enterprise Org Hub Implementing Data Cloud Developing Agentforce AI use cases Integrating with external applications/platforms Defining guardrails & establishing CoE governance Assessing Salesforce orgs & optimization strategy.
• Strong Apex LWC API integration and secure scalable design expertise.
• Understanding of security OAuth SSO and data governance.

Preferred

• Salesforce Data Cloud Consultant Certification.
• Salesforce AI Specialist / AI Associate.
• Application Architect or System Architect certifications.
• Experience with Mulesoft Kafka Boomi or similar tools.
• Background in large multi-cloud multi-org enterprise environments.

Key Competencies

• Technical leadership & architectural thinking.
• Deep Salesforce expertise (Data Cloud AI Integrations).
• Complex problem-solving and system optimization.
• Governance performance and security mindset.
• Strong communication and mentoring skills.