Program Manager
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
External Fulfillment (EF) supports AU Operations in identifying the best ways to fulfill products that Amazon FCs (Fulfillment Centers) cannot currently support. The role includes interfacing with a range of internal teams such as Transportation Sort Centres Retail FBA and Supply Chain. The main tasks will be planning execution and optimistation for First Mile EF operations. The main objective is to continuously improve the level of service that EF operations provide to our customers.
The Logistics Coordinator will be responsible for day to day operations launch of new nodes and continuous improvement projects within the EF solutions team and will contribute to the development of Amazons flexible & Customer-centric fulfillment.
Key job responsibilities
Manage and control performance cost and capacity of First Mile EF operations
Monitor and analyze Customer experience and delivery performance maintain and develop KPIs and SLAs for the service
Contribute to process improvements and cost optimization initiatives in collaboration with internal and external stakeholders
Work closely with internal teams to optimise EF operations and achieve program growth targets
Possesses combination of practical and intellectual skills and an ability to shift and adapt to different tasks that vary between complex analyses and hands-on project and operations management
Strong focus on quantitative data working with large datasets and able to use the appropriate software for this scale
Willingness to travel to Vendor Seller 3PL and AU AFN sites
- Bachelors degree or equivalent
- 1 years of program or project management experience
- Experience in a highly analytical results-oriented environment with cross functional interactions
- Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.)
- Knowledge of Microsoft Excel at an advanced level including: pivot tables macros index/match vlookup VBA data links etc.
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The Logistics Coordinator will be responsible for day to day operations launch of new nodes and continuous improvement projects within the EF solutions team and will contribute to the development of Amazons flexible & Customer-centric fulfillment.
Key job responsibilities
Manage and control performance cost and capacity of First Mile EF operations
Monitor and analyze Customer experience and delivery performance maintain and develop KPIs and SLAs for the service
Contribute to process improvements and cost optimization initiatives in collaboration with internal and external stakeholders
Work closely with internal teams to optimise EF operations and achieve program growth targets
Possesses combination of practical and intellectual skills and an ability to shift and adapt to different tasks that vary between complex analyses and hands-on project and operations management
Strong focus on quantitative data working with large datasets and able to use the appropriate software for this scale
Willingness to travel to Vendor Seller 3PL and AU AFN sites
- Bachelors degree or equivalent
- 1 years of program or project management experience
- Experience in a highly analytical results-oriented environment with cross functional interactions
- Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.)
- Knowledge of Microsoft Excel at an advanced level including: pivot tables macros index/match vlookup VBA data links etc.
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
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