Sr. Legal Technology Analyst

Interested candidates based outside of the designated areas are welcome to apply provided they have the indefinite right to work in the job location.

Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners Cohesity makes it easy to secure protect manage and get value from data across the data center edge and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities including immutable backup snapshots AI-based threat detection monitoring for malicious behavior and rapid recovery at scale.

Weve been named a Leader by multiple analyst firms and have been globally recognized for Innovation Product Strength and Simplicity in Design.

Join us on our mission to shape the future of our industry.

The Sr. Legal Technology Analystis responsible foroptimizinglegal service delivery by designing andmaintainingefficient intake ticketing and workflow processes. This role manages the implementation and ongoing enhancement of legal technology platforms ensuring they meet business needs and improve operational outcomes. The Analyst is responsible for producing actionable analytics support system adoption through training and documentation and partners with Legal Operations leadership and attorneys to drive continuous improvement enabling scalable and consistent legal operations across the department.

HOW YOULL SPEND YOUR TIME HERE:

Legal Operations Intake & Workflow Management

• Build and maintain legal intake ticketing and request workflows to ensure efficient consistent and user-friendly request handling

• Configure routing logic request categories prioritization rules and SLAs to support timely and accurate processing of legal requests

• Analyze intake volumes response times resolution metrics and workload distribution to identify operational improvements

• Implement workflow enhancements in partnership with Legal Operations leadership to implement workflow enhancements that improve turnaround time and consistency

• Maintain clear current user-facing documentation knowledge articles and self-service resources

Legal Technology Implementation & Enablement

• Support the implementation configuration testing launch and ongoing optimization of legal technology platforms (e.g. Legal Front Door CLM Compliance tools)

• Translate business and operational requirements into functional specifications and

• partner with IT on solution delivery

• Support system enhancements integrations data quality improvements and adoption initiatives

• Document current-state systems and workflows to support continuous improvement and future planning

Analytics

• Produce standardized dashboards and recurring reports providing visibility into intake volumes cycle times SLA adherence workload distribution and system utilization

• Conduct routine analysis of intake ticketing and workflow data to support operational reviews and decision-making

• Ensure data accuracy and consistency across intake workflow tracking and reporting systems

• Translate data into clear practical insights for Legal Operations leadership and attorneys

Change Management & Collaboration

• Support rollout of new workflows and system changes through documentation training materials and user support

• Work closely with attorneys and Legal Operations leadership to address operational questions and issues

WED LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING:

• Bachelors degree or equivalent practical experience

• 47 years of experience in legal operations legal technology analytics consulting or a related role

• Strong analytical and quantitative skills with the ability to interpret and present data clearly

• Experience building dashboards and reports using tools such as Tableau Power BI or similar platforms

• Hands-on experience working with legal technology platforms (e.g. intake/ticketing systems CLM Navex)

• Ability to design and improve workflows and translate business needs into practical system solutions

• Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment

• Excellent written and verbal communication skills

Preferred Qualifications

• Experience with legal technology platforms such as MyLegal Ironclad Navex

• Familiarity with workflow automation or integration tools (e.g. Workato Power Automate Zapier)

• Experience supporting system integrations data migration or API-driven workflows

• Experience partnering with Sales Finance Procurement or IT teams

• Exposure to post-merger integration process transformation or change management initiatives

• Legal operations certification or familiarity with CLOC or ACC Legal Operations frameworks

Core Competencies

• Process design and workflow optimization

• Legal technology implementation and enablement

• Data-driven analysis and reporting

• Cross-functional collaboration and stakeholder partnership

• Change management and continuous improvement

Why Join Us

• Opportunity to help scale and mature legal operations analytics and technology capabilities

• High-impact role supporting strategic legal and business initiatives

• Collaborative cross-functional legal and technology environment

• Competitive compensation and benefits

#LI-VM1

Disclosure Pursuant to Applicable State Equal Pay Transparency Laws - This position has a starting pay range as listed below. Actual salary depends upon many factors including a candidates skills qualifications and experience location and salary expectations and therefore a starting salary at the low end high end or even above the stated range may be offered. This position may also be eligible for bonus compensation commission (if in a sales function) and/or equity grants. Additionally full-time employees are eligible to participate in ourcomprehensive benefits framework including health and wellness benefits vacation paid holidays and refresh days 401(k) retirement plan life and disability insurance coverages and other benefits the Company may offer from time to time.

The compensation noted above is based on an annualized hourly rate assuming normal full-time employment.

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Equal Employment Opportunity Employer (EEOE)

Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us atCOHESITY or for assistance.

In-Office Expectations

Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.

Interested candidates based outside of the designated areas are welcome to apply provided they have the right to work in the job location.