Remote Systems Analyst

The System Analyst will partner with business Stakeholders and technology partners such as Developers QA Analysts UAT Analysts and Configuration Analysts Project Managers and others as required to ensure the delivery of quality requirements.

PRMG offers a comprehensive benefits package for our full-time employees and their dependents which includes medical dental vision life insurance short-term disability long-term disability a Health Savings Account (HSA) a Flexible Spending Account (FSA) and various other products based on benefits eligibility elections and employee premiums. Upon hire you will be eligible to enroll in all our company-sponsored benefit programs (Medical Dental Life and Voluntary) on the first of the following month. After completing 60 days you will be eligible to enroll in our 401(k) program on the first of the following month. Additionally eligible employees may apply for job openings through PRMGs Internal and External Job Portal to request a transfer to a different department or position.

Facilitates the development of business requirements for technical solutions by acting as a liaison between the business users vendors and various technology groups

Works closely with business managers to gain in-depth understanding of business issues.

Identifies analyzes and translates business needs into functional specifications

Makes recommendations and proposes technical/non-technical solutions to solve business problems and meet business requirements

Works in an agile environment Features and User Story method to scope out requirements with the Scrum team

Assist with system testing release documentation and deployments

Provides references for users by writing and maintaining user documentation; providing help desk support; training users

Reviews business and system requirements with stakeholders (either in standups if Scrum or individually if not) and obtains approval to proceed

Serves on assigned projects and delivers required artifacts

Conducts root cause analysis and assesses risk and required escalation points

Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats

Improves systems and processes by studying current practices and suggesting modifications

Recommends controls by identifying problems; writing improved procedures

Maintains system protocols by writing and updating procedures

Point of contact for business user acceptance testing (UAT). Tracking results triaging defects

Contributes to team effort by accomplishing related results as needed

A minimum of 8 years of cumulative experience as a business analyst or 5 years of experience as a systems analyst combined with strong experience in mortgage lending

4 years Encompass knowledge and in-depth understanding of mortgage products

Experienced testing software

Experience working in an Agile like environment

Strong organizational skills

Experience with all phases of the SDLC including gathering requirements creating user cases workflow diagrams and documentation

Ability to work effectively with multiple project deliverables of varying complexities meet deadlines and work well under pressure

Excellent verbal/written communication skills with both business and technology staff; comfortable initiating conversations with non-technical peers within the organization as well as the ability to translate business issues and requirements into technical solutions

Strong skills in Microsoft Office products (Excel Word PowerPoint Visio MS Project etc.)

Self-motivated and detail-oriented. Flexibility to adapt to change and willing to learn and develop new skill sets as applicable.

Experienced with platform Azure DevOps