Assistant Store Manager
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Job Location:
Hertfordshire - UK
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
A great career opportunity
Ahold Delhaize USA a division of Netherlands-based Ahold Delhaize is the parent company for Ahold Delhaizes U.S. companies including its local brands Food Lion Giant Food The GIANT Company Hannaford and Stop & Shop and the U.S. services companies Retail Business Services Peapod Digital Labs and ADUSA Supply Chain. When considered together the local brands of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation operating more than 2000 stores and distribution centers across more than 20 states and serving millions of customers each week through a uniquely local omnichannel experience. The Ahold Delhaize USA company team includes just over 100 associates across all East Coast office locations.
PRIMARY PURPOSE
Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team all associates in the store and throughout the organization. Ensure conditions involving security safety and food safety are consistently maintained at the highest levels.
DUTIES AND RESPONSIBILITIES
Responsible for hiring training and developing associates
Manage performance through performance management coaching appraisal and disciplinary efforts
Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles Core Values Vision and Strategy
Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service
Ensure proper control of all store funds and company assets
Observe and correct all unsafe conditions that could cause associate or customer accidents
Observe and ensure compliance with company security safety and food safety standards
Understand and use company tools such as; financial reports average cost inventory system (ACIS) scheduling productivity ordering (CAO) and business information systems
Support the achievement of store budgeted financial and operating results
Serve as Manager on Duty perform all of the responsibilities of the Store Manager when he or she is not present
Assist the Store Manager with the day-to-day operations of the entire store
Serve as a model for customer service and other vital behaviors and instill this value in all associates
Adhere to all company guidelines policies and standard practices
Manage and develop associates to ensure adherence to Standard Practices
Maximize sales through excellent customer service and minimize shrink through proper utilization of Standard Practices
Ensure store conditions customer service and satisfaction product quality freshness availability variety and execution of all policies and procedures
Ensure compliance with local state and federal regulations
Ensure that staffing schedules across departments meet the business needs
Interacts with associates; ensure associates understand Food Lions expectations and have the tools and training to be successful
Successfully complete Computer Based Training (CBT) Training Packet and Training Aid courses
Treat all store information as strictly confidential
Perform all other duties and projects as assigned
QUALIFICATIONS
College degree or equivalent preferred
Department Manager or equivalent experience required
Strong understanding of store operations and total store merchandising techniques
Excellent interpersonal customer service and communication skills
Excellent organizational skills
Ability and willingness to learn multiple tasks and technical requirements of the job
Good judgment solving problems making decisions handling complaints arbitrating disputes and resolving grievances
Desire and ability to lead and manage associates throughout multiple departments
Must be able to meet the physical requirements of the position with or without reasonable accommodations
Must meet minimum age requirements to perform specific job functions
Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a Certified Food Safety Manager or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained
while employed in a position requiring accreditation
PHYSICAL REQUIREMENTS
Ability to use computers and other communication systems required to perform job functions
Ability to use hand held computers for orders mark downs scan outs and inventory
Stand 100% of the time frequently walking short distances
Ability to push or pull up to 2000 pounds using a pallet jack or float
Perform repetitive hand and arm motions
Bend and lift products weighing up to 15 lbs. continuously 25 lbs. frequently and approximately 100 lbs. on occasion
Be able to handle a variety of substances associated with cleaning and packaging materials and household cleaners
Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
Meet established volume activity standards for the position
Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Have sufficient visual ability to check invoices dates and other written documents
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including pregnancy childbirth and related conditions) national origin age disability sexual orientation veteran status gender identity or gender expression or any other characteristic protected by law.
Collapse job description
Under the Federal Transparency in Coverage rule group health plans are required to make publicly available machine-readable files that include in-network rates and out-of-network allowed amounts and billed charges. Click the link to view the in-network rates and out-of-network allowed amounts and billed charges for health benefits offered by Food Lion.
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including pregnancy childbirth and related conditions) national origin age disability sexual orientation veteran status gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process please contact our Recruiting Department at
At Ahold Delhaize USA we embrace and celebrate diversity. Our employees and prospective employees are treated with fairness respect and dignity. We provide an equal opportunity workplace committed to hiring training compensating and promoting persons based on their talents and abilities and without regard to race religion color national origin gender sexual orientation age family status veteran status disability status or any other applicable characteristics protected by law.
Required Experience:
Manager
Key Skills
- Labor Cost Analysis
- Organizational skills
- Communication skills
- Store Management Experience
- Management Experience
- Retail Sales
- Guest Services
- Schematics
- Merchandising
- Cash Handling
- Supervising Experience
- Retail Management
