Relationship ManagerSenior Relationship Manager, Commercial Banking (Public Sector and Not-for-Profit Group)

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

What Youll Be Doing

CIBCs Public Sector and Not-for-Profit Group (PSG) is a specialized team of professionals focused exclusively on providing comprehensive financial solutions to public sector and not-for-profit organizations across Canada. Our clients include local and national not-for-profit organizations and registered charities hospitals universitiescollegesmunicipalities school boards electricity distributors and other government-funded entities.

With offices in Toronto London Hamilton and Ottawa the PSG team has a strong commitment to public sector and not-for-profit organizations. Additionally our team works with and advises a national network of regional subject matter experts specializing in the public sector and not-for-profit space. This includes coverage in British Colombia Alberta Saskatchewan Manitoba Quebec Atlantic Canada and the Territories.

This position is an ideal choice for experienced candidates with developed business credit management skills a depth of experience in working with commercial banking clients and a passion for working in a client-centric environment that aligns to a strong performance culture. As a Relationship Manager or Senior Relationship Manager you will join CIBC to manage and grow a portfolio of commercial banking clients by proactively developing new business opportunities in the community and ensuring clients day-to-day banking needs are being met at the highest role will not be just to be a banker you will be a banking partner a true champion for our clients businesses who will be committed to delivering on flexible business solutions dedicated business expertise and timely business advice to help our clients realize their goals.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How Youll Succeed

• Client Focus - Create an environment which fosters an exceptional service culture supports partnering behavior and capitalizes on individuals expertise to provide best in class service and overall relationship management to our clients.
• Business Development Lead business development activities with prospective and key CIBC clients and represent CIBC in the business community to ensure relationships are developed solidified and fostered.
• Relationship Building Impacting your community and show clients theyre appreciated by engaging in marketing and outreach activities. Develop new client relationships through your business development activist leveraging referral sources existing clients and centers of influence.
• Collaborate -Connect clients with opportunities. Develop a profile in the local business community in order to leverage that profile into effective working relationships with new and existing clients and internal partners.
• Credit Management Structure negotiate and document credit and cash management arrangements with clients and prospects that meet client needs.

Who You Are

• You have experience in commercial banking proven business development skills advanced knowledge of risk and credit portfolio management and highly developed negotiating skills. You have demonstrated selling skills including an ability to identify financial advisory opportunities with clients. You have a demonstrated ability to identify and address deteriorating credit issues.
• You have a Bachelors Degree in Business Finance Accounting or a related field.
• You put our clients first. You have well-developed client and relationship management skills. You engage with purpose to find the right solutions.
• You have an established profile in the local business community. You have knowledge of a diverse marketplace and the needs of medium-sized businesses.
• Values matter to you. You bring your real self to work and you live our values trust teamwork and accountability.

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What CIBC Offers

At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.

• We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation coding French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.

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