Inside Sales Rep

West Bend, WI - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Are you passionate about building relationships driving results and delivering exceptional customer experiences Serigraph is looking for an Inside Sales Representative to join our dynamic team.

In this role youll be the voice of our brandconnecting with customers managing sales orders and ensuring seamless coordination across teams to support business growth. If you thrive in a fast-paced collaborative environment and are motivated by achieving goals while providing outstanding service wed love to hear from you.

Inside Sales Rep Responsibilities -

Engage with customers via phone email and digital channels to drive sales and support business growth.
Process and manage customer orders ensuring accuracy and timely fulfillment.
Maintain accurate records in CRM systems and track key sales metrics to support overall sales efficiency.
Collaborate with outside sales development operations and accounting to ensure seamless order processing and accurate billing/invoicing. Identify opportunities for upselling and cross-selling to maximize revenue potential.
Maintain strong client relationships by providing exceptional service and addressing inquiries efficiently.
Assist in implementing and refining sales strategies to optimize performance.
Contribute to process improvements to streamline workflows and enhance efficiency.
Work closely with the Inside Sales Manager to achieve and exceed individual and team sales targets.
Ensure a customer-focused approach delivering high service and responsiveness.

What we are looking for in an Inside Sales Rep -

Experience in inside sales customer service or a related role.
Strong communication skills with the ability to engage customers effectively.
Detail-oriented with strong organizational and problem-solving skills.
Ability to work collaboratively across sales account management operations and accounting teams.
Proficiency in CRM systems Microsoft Office Suite (Excel Word Outlook) and sales reporting tools.
Results-driven mindset with a focus on meeting and exceeding sales targets.
High school diploma or equivalent.

Preferred Qualifications of an Inside Sales Rep -

Associate or bachelors degree preferred.
Experience in a fast-paced sales-driven environment.
Strong background in order management and CRM utilization.
Knowledge of sales processes lead management and customer engagement strategies.
Ability to multitask and prioritize tasks effectively.
Experience in the printing industrywide-format digital offset and dye sublimation.

At Serigraph success is about more than resultsits about how we achieve them together. Were looking for individuals who live our values embrace accountability and are eager to grow in a culture of continuous improvement.

If youre ready to make an impact collaborate with great people and help drive our business forward we invite you to apply today. Join us in delivering exceptional service building lasting relationships and achieving successtogether.

Apply now and bring your drive to Serigraph.

Required Experience:

Are you passionate about building relationships driving results and delivering exceptional customer experiences Serigraph is looking for an Inside Sales Representative to join our dynamic team. In this role youll be the voice of our brandconnecting with customers managing sales orders and ensuring s...