Area Supervisor The Area Supervisor is responsible for the day-to-day oversight and management of assigned 24-hour community living homes. This role provides leadership supervision and support to Direct Support Leads and home staff while ensuring high-quality person-centered services for Individuals. The Area Supervisor ensures compliance with all waiver requirements CARF standards and organizational policies while supporting the organizations mission vision and values. Reports To: Director of Operations Supervisors:Direct Support Leads and Direct Support Professionals Responsible: - Provide day-to-day oversight and management of assigned 24-hour community living homes.
- Support the start-up and implementation of new 24-hour home locations as assigned.
- Ensure services are delivered in accordance with waiver regulations CARF standards and organizational policies and procedures.
- Serve as acting Home Manager when needed and maintain an active caseload of Individuals as assigned.
- Participate in the on-call rotation and respond to after-hours concerns as scheduled.
- Provide direct supervision coaching and support to Direct Support Leads and other assigned staff.
- Ensure appropriate staffing levels training completion and performance accountability.
- Work closely with Individuals families guardians and support teams to promote person-centered services and quality of life.
- Collaborate with the Individual Support Team (IST) to ensure all required elements of the Individual Support Plan are addressed including:
- Identified risks
- Appropriateness of services
- Person-Centered Individual Support Plan (PCISP) goals
- Medications
- Health and safety needs
- Environmental assessments
- Ensure all Individual documentation including Blue Books and required records is maintained accurate and available per regulations and agency policy.
- Attend and participate in quarterly annual and other required IST meetings.
- Monitor and follow up on reportable incidents complaints occurrences quality assurance reviews and change-of-status reports.
- Communicate significant issues trends or concerns to leadership in a timely manner.
- Work collaboratively with finance program leadership case managers BDDS representatives and community partners to ensure coordinated and compliant services.
Qualifications: - A bachelors degree in social work psychology or a health care related field.
- Has a minimum of two (2) years management experience.
- Experience and skills necessary to perform services listed above.
- Demonstrates initiative in managing issues and problems.
- Strong interpersonal and relationship building skills.
- Customer service oriented.
- Satisfies all requirements under applicable law.
- A positive and pleasant attitude.
- Ability to work independently and meet deadlines.
- Strong organizational skills and close attention to detail.
- Strong problem-solving skills.
- Excellent written and oral communication skills.
| Required Experience:
Manager
Area SupervisorThe Area Supervisor is responsible for the day-to-day oversight and management of assigned 24-hour community living homes. This role provides leadership supervision and support to Direct Support Leads and home staff while ensuring high-quality person-centered services for Individuals....
Area Supervisor The Area Supervisor is responsible for the day-to-day oversight and management of assigned 24-hour community living homes. This role provides leadership supervision and support to Direct Support Leads and home staff while ensuring high-quality person-centered services for Individuals. The Area Supervisor ensures compliance with all waiver requirements CARF standards and organizational policies while supporting the organizations mission vision and values. Reports To: Director of Operations Supervisors:Direct Support Leads and Direct Support Professionals Responsible: - Provide day-to-day oversight and management of assigned 24-hour community living homes.
- Support the start-up and implementation of new 24-hour home locations as assigned.
- Ensure services are delivered in accordance with waiver regulations CARF standards and organizational policies and procedures.
- Serve as acting Home Manager when needed and maintain an active caseload of Individuals as assigned.
- Participate in the on-call rotation and respond to after-hours concerns as scheduled.
- Provide direct supervision coaching and support to Direct Support Leads and other assigned staff.
- Ensure appropriate staffing levels training completion and performance accountability.
- Work closely with Individuals families guardians and support teams to promote person-centered services and quality of life.
- Collaborate with the Individual Support Team (IST) to ensure all required elements of the Individual Support Plan are addressed including:
- Identified risks
- Appropriateness of services
- Person-Centered Individual Support Plan (PCISP) goals
- Medications
- Health and safety needs
- Environmental assessments
- Ensure all Individual documentation including Blue Books and required records is maintained accurate and available per regulations and agency policy.
- Attend and participate in quarterly annual and other required IST meetings.
- Monitor and follow up on reportable incidents complaints occurrences quality assurance reviews and change-of-status reports.
- Communicate significant issues trends or concerns to leadership in a timely manner.
- Work collaboratively with finance program leadership case managers BDDS representatives and community partners to ensure coordinated and compliant services.
Qualifications: - A bachelors degree in social work psychology or a health care related field.
- Has a minimum of two (2) years management experience.
- Experience and skills necessary to perform services listed above.
- Demonstrates initiative in managing issues and problems.
- Strong interpersonal and relationship building skills.
- Customer service oriented.
- Satisfies all requirements under applicable law.
- A positive and pleasant attitude.
- Ability to work independently and meet deadlines.
- Strong organizational skills and close attention to detail.
- Strong problem-solving skills.
- Excellent written and oral communication skills.
| Required Experience:
Manager
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