Patient Registration Represented

Welcome to Mark Twain Medical Center nestled in the breathtaking Sierra foothills the heart of a vibrant and welcoming community!

Founded in 1951 were more than just a 25-bed critical access hospital; were a lifeline. As the only hospital in the county were committed to providing exceptional comprehensive care to our surrounding communities. From the moment you step through our doors youll feel the warmth and dedication that defines our culture.

• A Broad Spectrum of Care: We offer a full range of inpatient acute care outpatient services and 24/7 emergency services ensuring our community has access to the medical attention they need when they need it most.
• Specialty Care Centers & Community Medical Centers: We extend our reach beyond the main hospital bringing specialized expertise and convenient access to care directly to our community through our hospital and network of Specialty Care Centers.
• Collaborative Medical Staff: Our diverse and highly skilled medical staff represents a broad range of specialties fostering a collaborative environment where knowledge is shared and innovation thrives. Youll be surrounded by experienced professionals dedicated to providing the highest quality medical care.
• A Life Beyond the Hospital: Imagine spending your weekends exploring the stunning natural beauty of the Sierra foothills enjoying the peace and tranquility of a close-knit community and raising a family in an area known for its great schools. At Mark Twain Medical Center youll find the perfect balance between a fulfilling career and a rewarding personal life.

One Community. One Mission. One California

As a Patient Registration Representative you will ensure a positive patient experience during registration employing excellent customer service.

Every day you will identify patients collect accurate demographics verify insurance determine/collect financial liability and explain hospital policies and patient rights to families.

To be successful you will demonstrate exceptional customer service meticulous attention to detail in data/insurance and strong communication crucial for patient satisfaction and reimbursement.

• Maintains up-to-date knowledge of specific registration requirements for all areas including but not limited to: Main Admitting OP Registration ED Registration Maternity and Rehabilitation units
• Ensures complete accurate and timely entry of demographic information into the ADT system at the time of registration.
• Properly identifies the patient to ensure medical record numbers are not duplicated.
• Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete.
• Meet CMS billing requirements for the completion of the MSP issuance of the Important Message from Medicare issuance of the Observation Notice and other requirements as applicable and documenting completion within the hospitals information system for regulatory compliance and audit purposes
• Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement.

Required

• High School GED or GED
• Minimum 1 year of experience working in a hospital Patient Registration department physician office setting healthcare insurance company revenue cycle vendor and/or other revenue cycle related roles.

Preferred

• 2 years of experience working ina hospital Patient Registration department physician office setting healthcare insurance company revenue cycle vendor and/or other revenue cycle related roles.