Sales Support Coordinator, Senior Associate

Stand up for investors and advance your career!

At Vanguard we believe the best way to achieve long-term success as a business is to focus on the long-term success of our investors. As a Sales Support Analyst youll play an important role in providing the best in class support to our clients in Germany and Austria. While you are enabling our sales executives to pursue and retain business well help you unleash your potential with excellent career development opportunities. Look to the future ours and yours. Come and make it count at Vanguard!

In this role you will:

• Assist sales crew in populating auditing and maintaining client and prospect databases (CRM). Provide sales crew with research or analyses of financial markets products and services ensuring data accuracy and actionable insights.
• Coordinate followup from sales executives and other crew. Respond to mediumcomplexity inquiries from potential and current clients including retail client support ensuring timely and highquality service.
• Support sales executives with a variety of tactical and analytical tasks client followup requests and CRM updates to enable sales executives to maximize external client and prospect engagement. Facilitate the effective use of AI tools to enhance sales efficiency and client management.
• Coordinate organize and participate in sales meetings events and other logistics related to sales activities. Support planning and onsite execution and gathers metrics for data analysis and postevent reporting.
• Improve sales and client relationship management outcomes through enhanced CRM practices streamlined processes and the facilitation of digital and AIenabled tools. Outline advantages and disadvantages to sales executives or clients on proposed solutions.
• Participate in special projects support the adoption of new technologies and tools and performs other duties as assigned including contributing to event planning operational improvements and client support initiatives.

What it takes

• Experience in a similar/related role preferred but not mandatory.
• Fluent German and English language skills
• Undergraduate degree or equivalent combination of training and experience.
• Experience with sales and/or finance research tools preferred.

Special Factors

Vanguard is not offering visa sponsorship for this position

About Vanguard

We are Vanguard. Together were changing the way the world invests.

For us investing doesnt just end in value. It starts with values. Because when you invest with courage when you invest with clarity and when you invest with care you get so much more in return. We invest with purposeand thats how weve become a global market leader. Here we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Lets make it count.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling in-person learning collaboration and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.