Patient Access Rep I Clinic

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

As a Patient Access Representative you will manage administrative duties for the patient intake process in our clinic adhering to established guidelines.

Every day you will interact with patients in person and by phone facilitating check-in/out collecting data and payments validating insurance scheduling appointments and processing referrals and authorizations.

To be successful you will demonstrate critical thinking strong customer service and knowledge of insurance billing and medical terminology ensuring a seamless high-quality patient intake experience.

• Assembles all data and documents required for complete patient registration including preadmission admission preregistration and registration Functions; completes all insurance verifications and authorizations
• Enters all patient demographic information; uses other department applications for eligibility and authorization
• Assesses patient financial responsibility and collects copays and deductibles at time of admission
• Screens admissions and informs referring physician offices patients and their families about hospital policies and procedures regarding method of payment sources for services rendered
• Obtains and documents funding information from patients and Provides information on available funding resources; obtains funding for patients in the statuses of scheduling preregistration registration or post registration as assigned
• Uses payer resources and website to explore and assess eligibility; Initiates third party referrals administers financial assistance policy and procedures to determine patient eligibility for discounted prices or charity care

• High School Graduate upon hire or
• None upon hire