Assistant Manger

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Business Analyst/Assistant Manager - AML Transaction Monitoring
As a first line of defense the AML Transaction Monitoring Analyst supports client teams by reviewing retail and business transactions for potential unusual activity within defined SLAs. The analyst ensures full compliance with issuing bank requirements AML regulations and internal policies. The role involves identifying unusual or suspicious transaction patterns such as structuring layering mule activities FEC behaviors high-risk merchant patterns and other typologies of financial this role you will be responsible for performing complex Transaction Monitoring (TM) investigations covering money laundering in Correspondent Banking and PSP products terrorist financing and tax evasion.

The analyst must use strong critical-thinking skills to assess alerts analyze customer behavior and determine whether activity aligns with expected patterns. The analyst should be comfortable working with multiple systems case management tools and open-source intelligence (OSINT) resources to perform thorough investigations. Responsibilities also include documenting findings with clear concise narratives collecting evidence for audit review escalating cases when necessary and maintaining consistent quality and productivity standards. The role requires adaptability to process updates regulatory changes emerging risk trends and making independent decisions.
Responsibilities
Perform risk-based investigations on complex TM alerts and cases identifying activity that could be indicative of money laundering terrorist financing and tax evasion in Correspondent Banking and PSP flows following Global Standard TM Investigation Process and Procedures
Analyze customer and transaction information to assess whether the alerted activity is or is not normal in the context of what is known about the customer and who they are transacting with conducting additional background research as appropriate. Understand underlying ultimate originators and beneficiaries their business/profile geographies and business sense of the transactions and relationships.
Perform required tasks per regulations business policy and procedures as per SOP
Within the procedural framework use your own judgment based on your knowledge and experience to make risk-based decisions as to what is or is not normal and therefore whether to refer the alert or case for further investigation and reporting to authorities.
Document your investigations thoroughly by recording the details of the alert the data you have considered the basis of your conclusion and any evidence you have gathered that supports your conclusion
Maintain your primary focus on the quality and effectiveness of the investigation whilst also ensuring that your work is completed in a timely fashion.
Consult and collaborate with colleagues to develop your own investigations and to help others with theirs adopting and sharing best practices techniques and knowledge over time with a focus on driving continuous improvement in both your own investigations and that of the broader team
Strive to learn and help your colleagues to learn continuously taking and giving feedback constructively participating actively in team continuous learning and development initiatives and training
Act as SME & Conduct Quality Checks on the output of other team members following QC process and procedures as required by the Team Lead.
Basic knowledge of Banking Industry & Regulatory Environment with in-depth knowledge of Regulations E Z CFPB FACTA and FCRA
Qualifications we seek in you!
Minimum Qualifications
Graduate with good domain knowledge
Strong interpersonal skills with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers
Relevant work experience in Correspondent Banking TM investigations dealing with major Financial Institutions PSP and other payments providers etc. preferably in reputable financial services organizations/Fintechs.
Should be comfortable working with multiple systems case management tools and open-source intelligence (OSINT) resources to perform thorough investigations
Strong analytical and investigative skills with the ability to identify unusual transaction behavior red flags and typologies.
Ability to make independent decisions on alert outcomes while following procedures.
Strong articulation for risk findings with clear concise narratives collecting evidence for audit review escalating cases when necessary and maintaining consistent quality and productivity standards.
Strong attention to detail and an inquisitive mindset to identify risky trends.
Proficiency in reviewing customer profiles transaction behavior and risk indicators.
Ability to prepare clear concise narratives and investigation summaries.
Comfortable using multiple tools systems and OSINT resources for investigations.
Strong verbal and written communication skills.
Ability to adhere to productivity quality and SLA requirements.
Preferred Qualifications/ Skills
Exposure to AML Transaction Monitoring in the US Canada & EU is preferred.
Advanced typing skills with high accuracy and speed (45 WPM)
Proficient in the use of MS office tools
Detail-oriented with the ability to accurately compose information while multitasking
Adaptable to process changes and willing to continuously learn new systems and procedures
Demonstrate flexibility to work under 24*7 working environment
Ability to work independently and in a group setting
Knowledge of Zendesk Salesforce Lexis Nexis Actimize will be a plus
Professional certification for Correspondent Banking (CAMS CFE ICA or equivalent) preferred

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.