Sr. Payment Associate

Job Overview:

Role is primary contact for investigative sites for site payments. Responsible for administering grant and non-grant payments in accordance with the site executed agreement.

Summary of Responsibilities:

• Accountable for the overall payment management of assigned studies which includes initial communication with PMS and sites during payment set-up in the system execution of timely and accurate payment to the sites issue resolution and final study reconciliation.
• Responsible for processing and tracking payments to Investigators and Institutions
• Boards in compliance with executed contracts.
• Identify payment criteria and administer payments to each investigator and process all passthrough costs.
• Provide excellent customer service and site issue resolution.
• Assist in setting up study budget template in payment system.
• Liaise with Site Contracts regarding payment terms in investigator agreements.
• Communicate with sites Finance and clinical teams regarding payment questions and or status update.
• Maintain and update payment tracking
• Setup and maintain financial files throughout the course of the study including payment documentation investigator financial files and amendments.
• Reconcile all study payments on a routine basis and provide financial reports to clients as requested.
• Provide site payment documentation for sponsor audits as requested.
• Generate investigative site payment reports for project team review (if applicable).
• Assist in the development and testing of new Grant Payment systems.
• Contribute and participate in process improvement projects.
• Understand and follow policies and procedures.
• All other duties as needed or assigned

Qualifications (Minimum Required):

• University/College degree.
• Fortrea may consider relevant and equivalent experience in lieu of educational requirements.
• Two (2) years work experience in a financial clinical trial or grant payment position.
• Strong computer skills with an ability to understand access and leverage technology
• alternatives.

Experience (Minimum Required):

• Minimum three (3) years transactional accounting (e.g. A/P Billing etc.) or relevant financial or clinical trial related experience.
• Two (2) years work experience in a financial clinical trial or grant payment position.
• Strong computer skills with an ability to understand access and leverage technology alternatives.

Preferred Qualifications Include:

• University/College degree in Business or Accounting preferred.
• Working knowledge of clinical trial payment process and familiarity with investigator contracts and budgets; previous interaction with operational project teams and investigative sites preferred.
• Strong networking abilities and an ability/willingness to work with internal and external stakeholders across the globe.
• Strong analytical skills.
• Good organizational and time management skills.
• Excellent communication / writing skills.
• Strong computer skills.
• Computer proficiency (MS Office - Word Excel Power Point and Internet skills) aptitude for training capable of operating standard office equipment (e.g. fax copier etc.).
• Flexible and adaptable to a developing work environment.
• Self-motivation with the ability to work under pressure to meet deadlines.
• Works well independently as well as in a team environment.
• Detail and process oriented.
• Positive attitude and approach.
• Customer oriented.

Physical Demands/Work Environment:

• General Office Environment.

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