Senior SAP EAM MRO SSAM Solution Architect

PROFESSIONAL SUMMARY

Senior SAP EAM / MRO / SSAM Solution Architect with 13 years of experience delivering enterprise asset management and mobile maintenance solutions across utilities aerospace manufacturing and assetintensive industries. Proven expertise in SAP Service and Asset Manager (SSAM) SAP PM/EAM S/4HANA transformations and endtoend mobility enablement for field maintenance. Strong record of translating business and field execution needs into scalable usercentric SAP solutions that improve wrench time data accuracy compliance and asset reliability.

CORE SKILLS

SAP EAM Technical Architecture


SAP EAM & Leadership: Lead the design development and deployment of SAP S/4HANA EAM solutions ensuring technical scalability performance and alignment with business goals.

Solution Blueprinting & Delivery: Expertise in end-to-end EAM lifecycle - requirement gathering solution architecture configuration integration testing and hyper care across on-premise and cloud landscapes.
Linear Asset Management (LAM): Implemented and integrated SAP LAM to manage linear infrastructure (pipelines transmission lines water mains); configured linear reference patterns chainages and segment-based maintenance.
SAP GIS Integration: Designed and delivered GIS (Esri ArcGIS) integration via SAP BTP and CPI for spatially enabled asset management real-time geocoordinate updates and condition-based visualization.
Asset Lifecycle & Traceability: Defined and governed processes across asset creation maintenance refurbishment and decommissioning with full lifecycle traceability and compliance to ISO 55000.


SAP for Utilities (IS-U) Integration: Enabled seamless data exchange between EAM and IS-U for customer service metering and billing processes to ensure end-to-end utility asset visibility

SAP SSAM & Mobile Maintenance


SAP Service and Asset Manager (SSAM): Architecture configuration and deployment for mobile work execution inspections confirmations time & material capture and offline field operations.
SSAM Integration: SAP PM/EAM MM QM FI/CO integrations for work orders notifications spare parts confirmations returns and settlement.
Mobile Enablement: Offline/online sync device provisioning rolebased apps security and performance optimization.
Field Execution Optimization: Digital work orders checklists measurements attachments signatures and defect capture to improve technician productivity.


SAP MRO / PM / EAM Architecture


SAP PM/EAM Solution Architecture: Design and delivery of corrective preventive predictive maintenance and component repair/refurbishment processes.
Maintenance Planning & Scheduling: Strategybased maintenance capacity planning backlog optimization and integration with mobile execution.
Asset Master Data: Equipment Functional Locations BOMs task lists measuring points and data governance.


S/4HANA & Transformation


ECC S/4HANA (Greenfield/Brownfield): Data migration simplification items Fiori replacement strategy SSAM readiness.
SAP Activate & Agile Delivery: FittoStandard workshops user stories sprint execution testing cutover and hypercare.

CrossFunctional Leadership

Stakeholder Engagement: Maintenance Operations Engineering Supply Chain IT and Field Crews.
Documentation & Testing: FDS mobile design specs test scripts UAT support SOPs and training.

FUNCTIONAL & TECHNICAL STRENGTHS

Functional

Mobile work order execution & confirmations
Inspections rounds and condition capture via SSAM
Offline maintenance execution for remote sites
PermittoWork & safety checklists
KPI enablement: wrench time MTTR backlog firsttime fix rate

Technical

SAP S/4HANA EAM ECC PM SAP Service and Asset Manager (SSAM)
SAP BTP Mobile Services SAP Fiori
Integrations: MM QM FI/CO FSM GIS SCADA
SAP Analytics Cloud (SAC)





PROFESSIONAL EXPERIENCE

Xylem Inc. SAP EAM / SSAM / Service Management Support (Water Utilities)

Apr 2023 Present Baltimore MD

Role: SAP EAM SSAM & Service Management (CS) Lead Consultant

Summary
Supporting and enhancing SAP Service Management (CS/SM) Plant Maintenance (PM) and SSAM solutions for large-scale water utility operations. The engagement is support-focused emphasizing repair-depot / service-center style maintenance day-to-day system support and continuous process improvement across field and back-office operations.

Configuration & Solution Highlights

Technical Architecture & Integration Leadership.


Developed EAM technical roadmap covering LAM and FSM integration aligned with business and compliance objectives.


Linear Asset Management (in-transit -LAM) Configured SAP Linear Asset Management (LAM) to support linear infrastructure - pipelines distribution lines and flow channels - using chainage-based modeling and Linear Reference Patterns (LRP).


Designed LAM master data migration templates and BRF validation rules for segment continuity and spatial data accuracy..


. Asset Lifecycle & Master Data Governance


Established MDG-EAM governance workflows for equipment functional locations and work centers; implemented data validation rules for ISO 55000 compliance.
Designed asset lifecycle tracking for acquisition operation maintenance disposal using EAM EPPM integration for project-based asset construction and capital expenditure tracking.




Key Responsibilities & Achievements

SAP Service Management (CS/SM) & Repair / Service Processes


Supported and enhanced SAP Service Notifications Service Orders and repair workflows aligned to service-center and depot-style maintenance for utility assets.
Managed end-to-end service execution lifecycle including request intake planning execution confirmation returns and settlement.
Supported warranty-related service scenarios and service agreements where applicable.
Integrated SAP CS with FI/CO for service order costing settlement and financial reporting.


SSAM & Mobile Service / Maintenance Execution


Led implementation and ongoing support of SAP Service and Asset Manager (SSAM) enabling mobile execution for field technicians across 25 water utility sites.
Designed mobile execution flows covering service orders inspections measurements time & material capture attachments and photos.
Enabled offline SSAM execution for remote pump stations and field assets with reliable synchronization and error handling.
Improved technician adoption and productivity through usability workshops and mobile best-practice guidance.

Required Skills:

AGILEBILLING PROCESSESREFURBISHMENTTESTINGDATA MIGRATIONSAP