Collaborate effectively with cross-functional teams including business stakeholders analysts developers vendor partners and project managers to deliver high-quality tolling solutions on schedule.
Stay updated and GoLang best practices and emerging technologies and tolling industry trends recommending innovative solutions to enhance project efficiency and customer experience and applying best practices towards leveraging on-demand open APIs.
Optimize transaction processing speed latency and reliability and monitor system performance troubleshooting issues promptly.
Build middleware workflows for cloud telephony IVR systems web portals and mobile applications.
Apply encryption and data protection strategies for sensitive customer and payment data.
Implement observability (logging monitoring tracing) using tools like Prometheus Grafana or Azure Monitor.
Fully document all created work associated with this position including technical and functional designs and diagrams test plans test scripts impact analysis reports lessons learned best practices for others to follow plus any other documentation as required by the Commission. This documentation shall follow the format and / or templates as instructed by the Commission.
Participate in code reviews and contribute to team knowledge sharing.
Develop and maintain a productive working relationship with technology staff business owners project sponsors vendors and key clients.
Work independently to accomplish the tasks and duties assigned.
Adhere to and follow all The Commission standards policies and procedures.
Utilize various software and/or technology tools to perform job duties.
Perform tasks and other duties as related to this position and role and assigned by the Commission.
Required Skills:
Minimum Job-Specific Skills/Qualifications Required (in order of relative importance): Proven experience in technical project management risk assessment and agile delivery methodologies. Demonstrated success in delivering projects on time within budget and with high user satisfaction and quality. Expertise in applying project management principles and techniques including developing and tracking complex project plans managing risks scope and resources. Experience managing website or web application redesigns and migrations. Hands-on experience with implementing configuring and rolling out Web Content Management Systems (e.g. Drupal). Strong knowledge of web design principles UX design and product development best practices. Ability to manage complex stakeholder relationships and projects with significant executive oversight. Skilled in building coalitions among diverse stakeholders and resolving conflicts effectively. Proficient in establishing and maintaining collaborative working relationships across teams. Knowledge of full life cycle systems design development testing and deployment. Ability to set clear goals define responsibilities and provide measurable performance feedback. Excellent analytical skills with the ability to break down complex concepts into actionable steps. Exceptional written and verbal communication skills for both technical and non-technical audiences including executive-level reporting. Proficiency in MS Office applications including Word Excel Project and Visio. Familiarity with digital government strategies and best practices. Ability to identify and evaluate alternative solutions costs and benefits. Strong English communication skills both oral and written. Knowledge of WCAG 2.x and ADA accessibility standards and guidelines. Experience managing accessibility compliance initiatives for web and mobile platforms. Ability to coordinate accessibility audits remediation efforts and regression testing. Familiarity with assistive technologies such as screen readers (JAWS NVDA) ZoomText and voice input tools. Skilled in implementing accessibility best practices in content workflows and digital platforms. Experience collaborating with content editors and developers to ensure accessibility standards are met.
Required Education:
Bachelor in computer science or any other related field.
IT Services and IT Consulting