Physical Therapy AideReceptionist FT Days
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Job Location:
Dubuque, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Employment Type:
Part timeShift:
Rotating ShiftDescription:
At MercyOne health care is more than just a doctors visit or a place to go when youre in need of medical attention. Our Mission is based on improving the health of our communities that means not only when you are sick but keeping you well.MercyOne Dubuque is the leading hospital in the tri-states offering the only comprehensive cardiology center and level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center a CARF-accredited inpatient rehabilitation unit home health care orthopedics retail pharmacies palliative care and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.
In recognition of the strength of its nursing service and the overall quality of patient care MercyOne Dubuque has been designated a Magnet hospital four consecutive times - the nations most prestigious award for nursing excellence.
Want to learn more about MercyOne Dubuque Click here: Find a Location Dubuque Iowa (IA) MercyOne Dubuque
Join the MercyOne Family! We are looking to hire a Physical Therapy Aide/Receptionist!
As a Physical Therapy Aide/Receptionist at MercyOne you will be responsible for scheduling of patients in their respective work areas assisting with determining staffing needs to provide adequate patient care verifying and completing insurance requirements admitting patients and communicating with patients and other health professionals to obtain needed information.
Schedule:
36 hours per week; 0.9 FTE.
Schedule will typically be Monday - Thursday with Fridays off with the exception of covering Fridays when PTO volumes are high.
Monday - Wednesday hours are 8:15am - 5:45pm.
Thursday hours are 8:00am - 5:15pm.
General Requirements:
Adheres to the principles of caring and expected behaviors outlined in Mercy Medical Centers Model of Caring and Trinity Healths Code of Conduct fostering a climate where all customers are treated in a manner consistent with Mercy Medical Centers Mission and Values.
Maintains a working knowledge of applicable FederalStateand local laws and regulations Trinity Healths Organizational Integrity Program Standards of Conduct as well as other policies and proceduresin order toensure adherence in a manner that reflects honestethicaland professional behavior.
Performs other duties consistent withpurposeofjobas directed.
General Requirements:
Must be able to put patients at ease and make them comfortable.
Must be able to give clear instructions and work with minimal direct supervision.
Must possess excellent interpersonal relationship and communication skills.
Must be able to plan day-to-day activities and to work with minimal direct supervision.
Must be competent in providing clinical care to the patient population described in the departments description of services section of the policy manual.
Must be able to perform basic clerical duties including filing phone and record keeping.
Demonstrates and promotes customer satisfaction.
Communicates with patient by phone and in person to gather required information to accurately schedule the patient
Ensures completion of correct paperwork for patient care
Communicates with insurance companies to ensure authorizations and coverage are in place
Communicates with healthcare providers to gather needed information for treatment of the patient (prescriptions office notes multi-disciplinary plans)
Communicates and is first contact for patients and staff about therapy services and programming
Uses computer for scheduling programs registrations use of word and excel and EMR.
Proficient with phone fax scanning
Performs other duties as assigned
Education:
High school diploma required
Office and computer experience required
Experience in a health care setting preferred
Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 5 years thereafter.
Basic Life Support Certification (BLS) will be required within 30 days of hire and every 2 years thereafter
Possesses excellent computer skills and ability to learn multiple computer programs that may include: Mercy admitting and billing programs electronic medical records insurance websites and Microsoft office.
Possesses excellent communication skills in person and on the phone and deals frequently with protected health information. Must be able to communicate with customers experiencing pain high stress or dissatisfaction in a calm manner. Communicates clearly and effectively with other members of the healthcare team.
Able to learn multiple insurances and carry out requirements for each.
Admits patients into the Mercy system gathering needed information to complete process with consistent accuracy and provides explanation to patients
Understands relevant healthcare topics related to patients delivery of care and paperwork and is able to provide basic education to patients
Works with frequent interruptions and competing tasks. Must possess strong ability to process information prioritize and provide direction to staff including staff in aide role.
Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
Visit MercyOne on LinkedIn Facebook Instagram YouTube and Twitter!
Our Commitment
Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.
Required Experience:
Junior IC
Key Skills
- Patient Care
- Anatomy Knowledge
- Physiology Knowledge
- Medical office experience
- Office Experience
- Patient Assessment
- Pediatrics Experience
- Home Care
- Front Desk
- Teaching
- Heavy Lifting
- Patient Service Experience
About Company
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity ... View more
