On behalf of one of its clients the French Chamber of Commerce in Singapore is recruiting a Field Application Engineer to support the companys growth across Singapore and the APAC region.
Our client is an innovative technology company developing advanced software solutions leveraging 3D sensing and spatial intelligence to analyze movement patterns in large-scale environments. Its privacy-first platform enables operators of public spaces and critical infrastructures to improve operational efficiency safety and crowd management while fully complying with data protection requirements.
The company operates globally with multidisciplinary teams across Europe the United States and Asia and works with leading clients in transportation smart cities mobility retail tourism and sports venues.
Based in Singapore you will play a key role in the deployment operation and optimization of software solutions across customer sites in the region. Acting as a trusted technical partner you will work closely with customers as well as internal product engineering and commercial teams to ensure successful implementations and long-term customer satisfaction.
Key Responsibilities :
- Serve as the main technical interface for customers during solution deployment and post-deployment phases
- Lead on-site and remote installations system configuration monitoring and performance optimization
- Support deployments in public smart and large-scale infrastructure environments
- Troubleshoot and resolve complex technical issues contributing to continuous product and platform improvement
- Deliver customer onboarding technical training and documentation to ensure smooth adoption
- Collaborate with regional and global teams (product engineering sales) to relay customer feedback feature requests and local market requirements
- Support the full software lifecycle from infrastructure setup to deployment monitoring and reliability optimization
Requirements
- Bachelors degree in Computer Science Engineering or a related technical field (or equivalent experience)
- 35 years experience in a Field Application Engineer Solutions Engineer or Technical Deployment role
- Strong experience with software deployment monitoring and SRE practices
- Hands-on experience with Kubernetes and programming in Python and/or C
- Solid understanding of networking system architectures and cloud or hybrid environments
- Strong problem-solving and analytical skills able to operate in fast-paced production environments
- Comfortable working autonomously in the field while collaborating with cross-functional and multicultural teams
- Strong customer-facing communication and stakeholder management skills
- Willingness to travel across Singapore and APAC (up to 25%)
On behalf of one of its clients the French Chamber of Commerce in Singapore is recruiting a Field Application Engineer to support the companys growth across Singapore and the APAC region.Our client is an innovative technology company developing advanced software solutions leveraging 3D sensing and s...
On behalf of one of its clients the French Chamber of Commerce in Singapore is recruiting a Field Application Engineer to support the companys growth across Singapore and the APAC region.
Our client is an innovative technology company developing advanced software solutions leveraging 3D sensing and spatial intelligence to analyze movement patterns in large-scale environments. Its privacy-first platform enables operators of public spaces and critical infrastructures to improve operational efficiency safety and crowd management while fully complying with data protection requirements.
The company operates globally with multidisciplinary teams across Europe the United States and Asia and works with leading clients in transportation smart cities mobility retail tourism and sports venues.
Based in Singapore you will play a key role in the deployment operation and optimization of software solutions across customer sites in the region. Acting as a trusted technical partner you will work closely with customers as well as internal product engineering and commercial teams to ensure successful implementations and long-term customer satisfaction.
Key Responsibilities :
- Serve as the main technical interface for customers during solution deployment and post-deployment phases
- Lead on-site and remote installations system configuration monitoring and performance optimization
- Support deployments in public smart and large-scale infrastructure environments
- Troubleshoot and resolve complex technical issues contributing to continuous product and platform improvement
- Deliver customer onboarding technical training and documentation to ensure smooth adoption
- Collaborate with regional and global teams (product engineering sales) to relay customer feedback feature requests and local market requirements
- Support the full software lifecycle from infrastructure setup to deployment monitoring and reliability optimization
Requirements
- Bachelors degree in Computer Science Engineering or a related technical field (or equivalent experience)
- 35 years experience in a Field Application Engineer Solutions Engineer or Technical Deployment role
- Strong experience with software deployment monitoring and SRE practices
- Hands-on experience with Kubernetes and programming in Python and/or C
- Solid understanding of networking system architectures and cloud or hybrid environments
- Strong problem-solving and analytical skills able to operate in fast-paced production environments
- Comfortable working autonomously in the field while collaborating with cross-functional and multicultural teams
- Strong customer-facing communication and stakeholder management skills
- Willingness to travel across Singapore and APAC (up to 25%)
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