Roster Coordinator
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Job Location:
Sydney Olympic Park - Australia
Monthly Salary:
Not Disclosed
Experience Required:
1-2years
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
About the Organisation
This organisation provides personalised home care services built on compassion experience and clinical leadership. With decades of experience across the healthcare sector it is trusted by clients families GPs hospitals and allied health professionals for delivering calm consistent and reliable care.
People are central to how care is delivered. The organisation invests in training supervision and respectful ways of working so both clients and staff experience continuity professionalism and stability.
Purpose
The Roster Coordinator manages staff rosters to ensure reliable high-quality client-centred home care services. The role ensures the right support worker is matched to each client while meeting funding compliance and operational requirements.
Key Responsibilities
- Rostering & Scheduling
- Create and maintain staff rosters aligned to client care plans and worker availability
- Allocate shifts efficiently and manage last-minute changes cancellations and sick leave
- Ensure continuity of care by matching clients with suitable support workers
- Maintain client and worker profiles in the rostering system
- Coordinate after-hours and on-call rostering
- Verify and approve timesheets (time location and content)
- Train relevant staff on rostering processes
- Follow organisational policies during on-call duties
- Communication
- Communicate roster changes clearly and promptly
- Liaise with support workers coordinators and internal teams
- Respond to rostering issues professionally and efficiently
- Compliance & Quality
- Ensure rosters comply with awards funding rules and internal policies
- Maintain accurate system records
- Identify improvements to rostering efficiency and service delivery
Requirements
Skills & Experience
- Experience in rostering or scheduling (health aged care disability or home care preferred)
- Strong organisational problem-solving and time-management skills
- Confidence using rostering systems and Microsoft Office
- Understanding of NDIS or home care funding (desirable)
- Knowledge of industrial awards (desirable)
- Personal Attributes
- Client-focused and service-driven
- Calm under pressure and adaptable
- Team-oriented but able to work independently
- Practical curious and common-sense driven
Required Skills:
Experience in rostering or scheduling (health aged care disability or home care preferred)
Required Education:
Experience in rostering or scheduling (health aged care disability or home care preferred)
Company Industry
IT Services and IT Consulting
Key Skills
- Corporate Risk Management
- Electronics
- Infection Control
- Bakery
- ELV
- Accident Investigation
