Power Distribution Technician Gaylord Rockies

Position Overview

The Power Distribution Technician is responsible for electrical set and strikes for Encore and outside production companies. This position works closely with the Encore Exhibit Coordinators Supervisors Encore Sales staff and Banquet Managers. The PD Technician assists with Audio Visual duties as assigned and when power distribution activities have been completed. This position reports to the Power Distribution Supervisor.

Key Job Responsibilities

Planning

Review create and execute Exhibitor Order Forms electrical and exhibitor booth diagrams/blueprints and the ability to determine labor and material needs for events.

Create and execute show load-in/ load-out plans for both Trade Shows and Production Companies.

Operations

Timely and accurate setup operation and breakdown of required electrical power for general sessions breakouts computer labs meal functions entertainment events exhibitors decorators and production companies.

Build custom cables and assist in the fabrication of electrical components as needed.

Troubleshoot and solve power issues when they occur.

Assist in the cross training of AV Technicians in the areas of power distribution.

Customer Service

Provide excellent service and strive to exceed the expectations and needs of internal and external customers.

Maintain a positive relationship with all clients through effective communication.

Meet with guests on site to ensure that their needs are met and the electrical setup is working properly.

Monitor events and checks in on customers throughout the day.

Understands and fosters the hotel/client relationship and assists outside electricians when required.

Systems & Electrical Knowledge

Gains understanding of company processes follows procedures and completes systems entry and paperwork accurately.

Maintains a working knowledge of 110v-220v single and three phase equipment different connectors power phases amperages and voltages.

Understands the differences and/or European conversion to American power.

Understands Power Generators Transformers and the meters and tools of the trade.

Job Qualifications

High School Diploma is required.

Ability to lift 50 lbs.

2 years of customer service or hospitality experience is preferred.

2 years of audio-visual experience is preferred.

1 years of working with Power Distribution Equipment.

A valid drivers license is required for team members in positions that may operate Company Vehicle.

Competencies (by Core Values)

Hospitality

Responsiveness

Professionalism

Tech Savvy

Collaborates

Communicates Effectively

Action Oriented

Drives Quality Results

Instills Trust

Courage

Safety Conscious

Work Environment

Choose from one of the following (delete ones not used). Add additional information as needed.

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days evenings weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities duties skills efforts requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Required Experience:

IC