Payment & Fraud Risk Analyst

London - UK

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Company Description

Depop is the community-powered circular fashion marketplace where anyone can buy sell and discover desirable secondhand fashion. With a community of over 35 million users Depop is on a mission to make fashion circular redefining fashion consumption. Founded in 2011 the company is headquartered in London with offices in New York and Manchester and in 2021 became a wholly-owned subsidiary of out more at

Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome no matter who they are or where theyre from. Just as our platform connects people globally we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences knowing they drive innovation and bring us closer to our users. Were proud to be an equal opportunity employer providing employment opportunities without regard to age ethnicity religion or belief gender identity sex sexual orientation disability pregnancy or maternity marriage and civil partnership or any other protected status. Were continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.

If due to a disability you need adjustments to complete the application please let us know by sending an email with your name the role to which you would like to apply and the type of support you need to complete the application to . For any other non-disability related questions please reach out to our Talent Partners.

Keeping our community secure on Depop requires both industry-leading tools and operational processes that enable us to protect our users.

The Payment Fraud & Risk team at Depop support our community by protecting transactions and payments for our users well building scalable solutions to protect Depop from fraudulent charges.

We need a dedicated analyst to help evolve our fraud prevention from a reactive to a proactive posture. Currently our core fraud data is fragmented across isolated non-PII sources and is not easily accessible for self-service analysis in tools like Looker. This develops a dependency on other teams and prevents us from conducting the in-depth proactive investigations needed to get ahead of emerging threats.

A Fraud Data Analyst will be responsible for:

Fraud System Performance:

Analysing trends and taking ownership of rule-based analysis.
Improving the accuracy of our existing fraud tools
Leading the creation and testing of new rules to proactively combat emerging threats.
Unifying & accessing data:Navigating our disparate data sources (e.g. Stripe Databricks) to query and consolidate the critical information needed for improved automation.
Using data to highlight where mitigation should be placed
Crafting and supporting proposals to help protect users
Identify and remove fraudulent accounts from the platform
Investigate & respond to Fraud spikes and incidents.

The Skills required for this role:

Experience in fraud and Risk analytics
High Proficiency in SQL and the ability to work with large sophisticated and fragmented datasets
Rules based fraud prevention tool experience (e.g Sift)
Experience with visualisation tools: Looker Databricks etc
Comfortable working in ambiguity and can identify surface and resolve risks

Additional Information

Health Mental Wellbeing

PMI and cash plan healthcare access with Bupa
Subsidised counselling and coaching with Self Space
Cycle to Work scheme with options from Evans or the Green Commute Initiative
Employee Assistance Programme (EAP) for 24/7 confidential support
Mental Health First Aiders across the business for support and signposting

Work/Life Balance:

25 days annual leave with option to carry over up to 5 days
1 company-wide day off per quarter
Impact hours: Up to 2 days additional paid leave per year for volunteering
Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop to give you a chance to recharge or do something you love.
Flexible Working: MyMode hybrid-working model with Flex Office Based and Remote options *role dependant
All offices are dog-friendly
Ability to work abroad for 4 weeks per year in UK tax treaty countries

Family Life:

18 weeks of paid parental leave for full-time regular employees
IVF leave shared parental leave and paid emergency parent/carer leave

Learn Grow:

Budgets for conferences learning subscriptions and more
Mentorship and programmes to upskill employees

Your Future:

Life Insurance (financial compensation of 3x your salary)
Pension matching up to 6% of qualifying earnings

Depop Extras:

Employees enjoy free shipping on their Depop sales within the UK.
Special milestones are celebrated with gifts and rewards!

Required Experience:

Company DescriptionDepop is the community-powered circular fashion marketplace where anyone can buy sell and discover desirable secondhand fashion. With a community of over 35 million users Depop is on a mission to make fashion circular redefining fashion consumption. Founded in 2011 the company is ...